Guest Experience Leader

Welcome to Bloomingdale's! We are currently seeking a highly motivated and customer-focused individual to join our team as a Guest Experience Leader. As a leading luxury retailer, we pride ourselves on providing exceptional service to our guests and creating a memorable shopping experience. We are looking for someone who is passionate about delivering top-notch customer service, has strong leadership skills, and is dedicated to creating a positive and welcoming environment for all guests. If you possess these qualities and are ready to take on a dynamic role in the retail industry, we would love to hear from you.

1. Greet and welcome guests as they enter Bloomingdale's, creating a warm and inviting atmosphere.
2. Provide exceptional customer service and assist guests with their shopping needs, ensuring a positive and memorable experience.
3. Serve as a role model for the sales team, demonstrating exceptional customer service skills and setting a high standard for guest interactions.
4. Train and coach sales associates on providing excellent customer service and creating a welcoming environment for guests.
5. Monitor and maintain the overall appearance and cleanliness of the store, ensuring it meets Bloomingdale's standards.
6. Handle and resolve any guest complaints or issues in a timely and professional manner.
7. Collaborate with other departments to ensure a seamless and efficient shopping experience for guests.
8. Stay up-to-date on current fashion trends, products, and promotions in order to provide accurate and helpful information to guests.
9. Coordinate and oversee special events and promotions, ensuring a positive and enjoyable experience for guests.
10. Monitor and analyze guest feedback to identify areas for improvement and make recommendations for enhancing the guest experience.

According to JobzMall, the average salary range for a Guest Experience Leader in Glendale, CA, USA is $15-$20 per hour. However, this may vary depending on the specific company and job responsibilities. Some companies may pay more for experienced and highly skilled individuals, while others may offer a lower salary for entry-level positions. Additionally, factors such as the size and location of the company, as well as the candidate's education and experience, can also impact the salary range.

Bloomingdale's, a division of Macy's Inc., is America's premier upscale department store, with a nationwide presence that includes 37 department stores and a growing number of Bloomingdale's The Outlet stores in 13 states. Our e-commerce site, Bloomingdales.com, is always open and fashionable, providing customers with a convenient and personalized shopping experience. Additionally, Bloomingdale's has expanded its international presence with a store in Dubai. We are committed to shaping our future by seeking talented and creative leaders who are passionate about retail and have an entrepreneurial spirit. We value collaboration, a strong interest in fashion, and a desire to grow both professionally and personally. At Bloomingdale's, we provide the tools and resources for our associates to thrive and reach their full potential. If you're looking for a fast-paced, exciting career in retail, Bloomingdale's is the perfect place for you. Join us and be part of a dynamic team that's dedicated to providing our customers with an exceptional shopping experience.