Fulfillment Support Supervisor

Are you a natural leader with a passion for customer service? Do you thrive in a fast-paced retail environment? Bloomingdale's is seeking a driven and organized Fulfillment Support Supervisor to join our team! As the Fulfillment Support Supervisor, you will play a crucial role in ensuring our customers receive top-notch service and their orders are fulfilled efficiently. We are looking for someone with strong communication and problem-solving skills, as well as the ability to work well under pressure. If you have a knack for managing a team and a dedication to providing exceptional customer experiences, we want to hear from you!

1. Manage and lead a team of fulfillment support associates to ensure timely and accurate fulfillment of customer orders.
2. Train and develop team members on fulfillment processes and procedures to maintain high-quality standards.
3. Monitor and analyze fulfillment metrics to identify areas for improvement and implement necessary changes.
4. Collaborate with other departments, such as sales and inventory, to ensure smooth fulfillment operations.
5. Communicate effectively with team members, management, and customers to provide updates on fulfillment status and resolve any issues or concerns.
6. Maintain a positive and professional work environment, fostering teamwork and motivation among team members.
7. Implement and enforce safety protocols to ensure a safe working environment for all team members.
8. Identify and address any issues or challenges that may arise during the fulfillment process, using problem-solving skills to find effective solutions.
9. Stay up-to-date on company policies and procedures, as well as industry trends and best practices for fulfillment support.
10. Continuously strive to improve customer satisfaction by providing exceptional service and resolving any customer complaints or issues promptly.

According to JobzMall, the average salary range for a Fulfillment Support Supervisor in White Plains, NY, USA is $60,000 - $80,000 per year. However, this can vary depending on the specific company, years of experience, and other factors such as performance and bonuses.

Bloomingdale's, a division of Macy's Inc., is America's premier upscale department store, with a nationwide presence that includes 37 department stores and a growing number of Bloomingdale's The Outlet stores in 13 states. Our e-commerce site, Bloomingdales.com, is always open and fashionable, providing customers with a convenient and personalized shopping experience. Additionally, Bloomingdale's has expanded its international presence with a store in Dubai. We are committed to shaping our future by seeking talented and creative leaders who are passionate about retail and have an entrepreneurial spirit. We value collaboration, a strong interest in fashion, and a desire to grow both professionally and personally. At Bloomingdale's, we provide the tools and resources for our associates to thrive and reach their full potential. If you're looking for a fast-paced, exciting career in retail, Bloomingdale's is the perfect place for you. Join us and be part of a dynamic team that's dedicated to providing our customers with an exceptional shopping experience.