Fulfillment Support Supervisor

Are you a dynamic and driven individual looking for a challenging and rewarding career opportunity? Look no further than Bloomingdale's! We are seeking a highly motivated Fulfillment Support Supervisor to join our team and play a crucial role in our supply chain operations. In this role, you will oversee a team of fulfillment support associates, ensuring timely and accurate processing of online orders and shipments. Our ideal candidate has a strong attention to detail, excellent communication skills, and a passion for delivering exceptional customer service. If you are ready to take the next step in your career and make an impact in a fast-paced and dynamic environment, we want to hear from you!

1. Oversee a team of fulfillment support associates and provide guidance, training, and support to ensure efficient and accurate processing of online orders and shipments.
2. Monitor and track daily fulfillment operations, including order processing, inventory management, and shipping, to meet customer service level agreements.
3. Develop and implement strategies to improve fulfillment processes and procedures, increasing efficiency and reducing costs.
4. Collaborate with cross-functional teams, including customer service, warehouse, and transportation, to resolve any fulfillment related issues and ensure timely delivery of orders.
5. Create and maintain schedules for fulfillment support team, ensuring adequate coverage and efficient use of resources.
6. Monitor and analyze key performance indicators to identify areas for improvement and implement corrective actions as needed.
7. Maintain a high level of accuracy and attention to detail in all aspects of fulfillment operations, including order processing, inventory management, and shipping.
8. Ensure compliance with all company policies and procedures, as well as federal and state regulations related to fulfillment operations.
9. Foster a positive and collaborative team environment, promoting open communication, teamwork, and a strong customer service focus.
10. Act as a point of contact for any escalations or issues related to fulfillment operations, providing timely and effective resolutions.
11. Stay current with industry trends and developments in fulfillment operations, identifying opportunities for continuous improvement and implementing best practices.
12. Train and mentor new fulfillment support associates, providing guidance and support to help them succeed in their roles.

According to JobzMall, the average salary range for a Fulfillment Support Supervisor in Boston, MA, USA is $50,000 - $70,000 per year. This range may vary depending on factors such as the company, years of experience, and specific job responsibilities.

Bloomingdale's, a division of Macy's Inc., is America's premier upscale department store, with a nationwide presence that includes 37 department stores and a growing number of Bloomingdale's The Outlet stores in 13 states. Our e-commerce site, Bloomingdales.com, is always open and fashionable, providing customers with a convenient and personalized shopping experience. Additionally, Bloomingdale's has expanded its international presence with a store in Dubai. We are committed to shaping our future by seeking talented and creative leaders who are passionate about retail and have an entrepreneurial spirit. We value collaboration, a strong interest in fashion, and a desire to grow both professionally and personally. At Bloomingdale's, we provide the tools and resources for our associates to thrive and reach their full potential. If you're looking for a fast-paced, exciting career in retail, Bloomingdale's is the perfect place for you. Join us and be part of a dynamic team that's dedicated to providing our customers with an exceptional shopping experience.