Fulfillment Support Supervisor

Are you a natural leader with a passion for customer satisfaction? Do you thrive in a fast-paced retail environment? Bloomingdale's is seeking a Fulfillment Support Supervisor to join our dynamic team. As a Fulfillment Support Supervisor, you will play a crucial role in ensuring efficient and timely fulfillment of online orders. We are looking for candidates who possess strong organizational skills, excellent communication abilities, and a commitment to providing exceptional service. If you are a driven individual with a customer-centric mindset, we invite you to apply for this exciting opportunity.

1. Oversee and manage the fulfillment process for online orders, ensuring timely and accurate delivery to customers.
2. Lead and motivate a team of fulfillment support associates to meet daily productivity and quality goals.
3. Monitor inventory levels and coordinate with other departments to ensure availability of products for online orders.
4. Train and develop team members on fulfillment processes, systems, and customer service techniques.
5. Communicate with customers and address any fulfillment-related inquiries or concerns in a professional and timely manner.
6. Create and maintain schedules for the fulfillment team to ensure adequate coverage during peak periods.
7. Develop and implement strategies to improve fulfillment efficiency and reduce processing time.
8. Collaborate with other departments, such as shipping and returns, to resolve any issues or delays in the fulfillment process.
9. Conduct regular performance evaluations and provide feedback and coaching to team members to promote growth and development.
10. Ensure compliance with company policies and procedures, including safety guidelines, to maintain a safe and productive work environment.

According to JobzMall, the average salary range for a Fulfillment Support Supervisor in Glendale, CA, USA is between $58,000 and $75,000 per year. However, this can vary depending on factors such as the size and industry of the company, as well as the experience and qualifications of the individual.

Bloomingdale's, a division of Macy's Inc., is America's premier upscale department store, with a nationwide presence that includes 37 department stores and a growing number of Bloomingdale's The Outlet stores in 13 states. Our e-commerce site, Bloomingdales.com, is always open and fashionable, providing customers with a convenient and personalized shopping experience. Additionally, Bloomingdale's has expanded its international presence with a store in Dubai. We are committed to shaping our future by seeking talented and creative leaders who are passionate about retail and have an entrepreneurial spirit. We value collaboration, a strong interest in fashion, and a desire to grow both professionally and personally. At Bloomingdale's, we provide the tools and resources for our associates to thrive and reach their full potential. If you're looking for a fast-paced, exciting career in retail, Bloomingdale's is the perfect place for you. Join us and be part of a dynamic team that's dedicated to providing our customers with an exceptional shopping experience.