
Fulfillment Support Supervisor
Are you a natural leader with a passion for customer service? Do you thrive in a fast-paced, dynamic environment? Look no further! Bloomingdale's is seeking a talented Fulfillment Support Supervisor to join our team. In this role, you will oversee the daily operations of our fulfillment center, ensuring timely and accurate order processing and delivery to our valued customers. As a key member of our team, you will have the opportunity to make a significant impact on our business and the overall customer experience. If you possess strong organizational skills, a customer-centric mindset, and a proven track record of leading and developing high-performing teams, we want to hear from you!
- Oversee the daily operations of the fulfillment center, ensuring timely and accurate order processing and delivery to customers.
- Lead and develop a high-performing team of fulfillment associates.
- Set and communicate daily goals and priorities to the team, ensuring each associate understands their role and responsibilities.
- Monitor performance metrics and make adjustments as needed to meet or exceed productivity and service level goals.
- Foster a customer-centric mindset within the team, emphasizing the importance of delivering exceptional service to our customers.
- Maintain a safe and efficient work environment, enforcing all safety protocols and identifying opportunities for process improvements.
- Collaborate with other departments, such as merchandising and customer service, to ensure a seamless and efficient fulfillment process.
- Train and onboard new team members, providing them with the necessary tools and knowledge to succeed in their roles.
- Identify areas for growth and development within the team, and implement strategies to improve team performance and efficiency.
- Communicate effectively with management and other departments to provide updates on fulfillment center operations and address any issues or concerns.
- Stay informed on industry trends and best practices, and proactively implement new strategies to improve fulfillment processes.
- Lead by example and maintain a positive and professional attitude at all times, fostering a positive and productive work environment.
Minimum Of 3-5 Years Of Experience In A Supervisory Role, Preferably In A Retail Or E-Commerce Fulfillment Environment.
Strong Leadership Skills, With The Ability To Effectively Manage And Motivate A Team.
Proficient In Warehouse Management Systems, Order Processing Software, And Microsoft Office Suite.
Excellent Communication And Problem-Solving Skills, With The Ability To Handle Customer Inquiries And Resolve Escalated Issues.
Knowledge Of Fulfillment Operations And Processes, Including Inventory Management, Order Fulfillment, And Shipping Procedures.
Data Analysis
Communication
Time Management
Team Management
Product knowledge
Forecasting
Leadership
Inventory Control
customer service
Quality Control
Order Processing
Problem-Solving
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
Attention to detail
Teamwork
Communication Skills
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Fulfillment Support Supervisor in Atlanta, GA, USA is between $45,000 and $60,000 per year. This can vary depending on the specific company, industry, and level of experience. Some companies may offer additional benefits and bonuses as part of their compensation package.
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Bloomingdale's, a division of Macy's Inc., is America's premier upscale department store, with a nationwide presence that includes 37 department stores and a growing number of Bloomingdale's The Outlet stores in 13 states. Our e-commerce site, Bloomingdales.com, is always open and fashionable, providing customers with a convenient and personalized shopping experience. Additionally, Bloomingdale's has expanded its international presence with a store in Dubai. We are committed to shaping our future by seeking talented and creative leaders who are passionate about retail and have an entrepreneurial spirit. We value collaboration, a strong interest in fashion, and a desire to grow both professionally and personally. At Bloomingdale's, we provide the tools and resources for our associates to thrive and reach their full potential. If you're looking for a fast-paced, exciting career in retail, Bloomingdale's is the perfect place for you. Join us and be part of a dynamic team that's dedicated to providing our customers with an exceptional shopping experience.

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