Fulfillment Support Supervisor

Are you a detail-oriented and highly organized individual with a passion for providing exceptional customer service? Are you a natural leader who thrives in a fast-paced and dynamic work environment? If so, Bloomingdale's has an exciting opportunity for you! We are seeking a Fulfillment Support Supervisor to join our team and oversee our fulfillment operations. As the Fulfillment Support Supervisor, you will be responsible for managing a team of fulfillment associates and ensuring the timely and accurate processing of orders. This role requires strong multitasking skills, excellent communication abilities, and a customer-centric mindset. If you have a proven track record of success in a supervisory role and a desire to be a part of a premier retail brand, we want to hear from you!

1. Oversee the daily operations of the fulfillment department to ensure efficient and accurate processing of orders.
2. Monitor and manage the performance of a team of fulfillment associates, providing guidance and support as needed.
3. Implement and maintain procedures and protocols for order processing, ensuring compliance with company standards.
4. Train and onboard new fulfillment associates, ensuring they have a thorough understanding of their roles and responsibilities.
5. Monitor inventory levels and coordinate with other departments to ensure timely and accurate fulfillment of orders.
6. Communicate with customers regarding order status and resolve any fulfillment-related issues in a timely and efficient manner.
7. Maintain a clean and organized work area, ensuring all safety and security protocols are followed.
8. Collaborate with other supervisors and department heads to improve overall efficiency and customer satisfaction.
9. Monitor and report on key performance indicators, identifying areas for improvement and implementing solutions.
10. Serve as a role model for exceptional customer service, leading by example and motivating team members to do the same.
11. Stay up-to-date on industry trends and best practices, making recommendations for process improvements and implementing them as needed.
12. Adhere to all company policies and procedures, ensuring a safe and positive work environment for all team members.

According to JobzMall, the average salary range for a Fulfillment Support Supervisor in New York, NY, USA is between $60,000 to $80,000 per year. This may vary depending on the specific job duties, company size, and level of experience of the individual.

Bloomingdale's, a division of Macy's Inc., is America's premier upscale department store, with a nationwide presence that includes 37 department stores and a growing number of Bloomingdale's The Outlet stores in 13 states. Our e-commerce site, Bloomingdales.com, is always open and fashionable, providing customers with a convenient and personalized shopping experience. Additionally, Bloomingdale's has expanded its international presence with a store in Dubai. We are committed to shaping our future by seeking talented and creative leaders who are passionate about retail and have an entrepreneurial spirit. We value collaboration, a strong interest in fashion, and a desire to grow both professionally and personally. At Bloomingdale's, we provide the tools and resources for our associates to thrive and reach their full potential. If you're looking for a fast-paced, exciting career in retail, Bloomingdale's is the perfect place for you. Join us and be part of a dynamic team that's dedicated to providing our customers with an exceptional shopping experience.