Bloomingdale's

Director, Flagship Shopping Services and Luxury Selling

Bloomingdale's

New York, NY, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to Bloomingdale's! We are currently seeking a dynamic and experienced Director to lead our Flagship Shopping Services and Luxury Selling teams. As the Director, you will oversee the operations and strategic direction of our flagship store, ensuring exceptional customer experiences and driving sales in our luxury department. This is a unique opportunity to join a renowned retail brand and make a substantial impact on our flagship location. To excel in this role, you must have a strong background in luxury retail and a proven track record of leadership and business growth. If you are a passionate and results-driven individual with a keen eye for luxury fashion, we would love to hear from you.

  1. Develop and implement strategic plans to drive sales and enhance the overall customer experience in the flagship store's luxury department.
  2. Oversee the day-to-day operations of the Flagship Shopping Services and Luxury Selling teams, including staffing, scheduling, and training.
  3. Monitor and analyze sales data to identify trends and opportunities for growth, and make appropriate adjustments to improve performance.
  4. Build and maintain relationships with luxury brands and vendors, negotiating favorable terms and securing exclusive partnerships.
  5. Create and maintain a positive and productive work environment for team members, promoting a culture of excellence and customer-centricity.
  6. Collaborate with other departments, such as marketing and visual merchandising, to develop and execute sales and promotional strategies that align with company goals.
  7. Ensure compliance with company policies and procedures, as well as industry regulations, to maintain a safe and ethical work environment.
  8. Conduct regular performance evaluations and provide feedback and coaching to team members to foster their professional development.
  9. Stay up-to-date with industry trends and best practices in luxury retail, and use this knowledge to drive innovation and improvement in the flagship store.
  10. Represent the company at industry events and conferences, networking and building relationships with key stakeholders to promote the brand and drive business growth.
Where is this job?
This job is located at New York, NY, USA
Job Qualifications
  • Extensive Experience In Luxury Retail: The Ideal Candidate For This Position Should Have A Strong Background In Luxury Retail, With A Proven Track Record Of Success In Managing High-End Shopping Services And Luxury Selling.

  • Leadership And Management Skills: As A Director, This Individual Will Be Responsible For Overseeing A Team Of Managers And Sales Associates. They Should Possess Exceptional Leadership And Management Skills To Effectively Motivate And Guide Their Team Towards Achieving Sales Goals.

  • In-Depth Knowledge Of Luxury Brands And Trends: The Director Should Have A Deep Understanding Of The Luxury Market, Including Knowledge Of Top Luxury Brands, Current Trends, And Customer Preferences. This Will Enable Them To Curate The Right Merchandise Mix And Provide An Exceptional Shopping Experience For Customers.

  • Strong Sales And Customer Service Skills: This Role Requires An Individual Who Is Results-Driven And Has A Strong Sales Background. They Should Have A Proven Ability To Drive Sales And Provide Exceptional Customer Service To High-End Clientele.

  • Strategic Thinking And Problem-Solving Abilities: The Director Should Possess Strong Strategic Thinking Skills To Develop And Implement Effective Sales Strategies And Initiatives. They Should Also Be Able To Identify And Solve Problems Quickly And Efficiently To Ensure A Smooth Operation Of The Flagship Shopping Services And Luxury Selling Department.

Required Skills
  • Strategic Planning

  • Marketing Strategy

  • Business Development

  • customer service

  • Merchandising

  • Brand management

  • Team Leadership

  • Sales management

  • staff training

  • Financial

  • Luxury Retail

  • Luxury Selling

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Director, Flagship Shopping Services and Luxury Selling in New York, NY, USA is $150,000 to $250,000 per year. However, this can vary depending on the specific company, industry, and level of experience of the individual in the role. Some companies may offer higher salaries for this position, especially for those with extensive experience and a proven track record in luxury selling and management. Additionally, benefits and bonuses may also be included in the overall compensation package.

Additional Information
Bloomingdale's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 15th, 2024
Apply BeforeMay 22nd, 2025
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About Bloomingdale's

Bloomingdale's, a division of Macy's Inc., is America's premier upscale department store, with a nationwide presence that includes 37 department stores and a growing number of Bloomingdale's The Outlet stores in 13 states. Our e-commerce site, Bloomingdales.com, is always open and fashionable, providing customers with a convenient and personalized shopping experience. Additionally, Bloomingdale's has expanded its international presence with a store in Dubai. We are committed to shaping our future by seeking talented and creative leaders who are passionate about retail and have an entrepreneurial spirit. We value collaboration, a strong interest in fashion, and a desire to grow both professionally and personally. At Bloomingdale's, we provide the tools and resources for our associates to thrive and reach their full potential. If you're looking for a fast-paced, exciting career in retail, Bloomingdale's is the perfect place for you. Join us and be part of a dynamic team that's dedicated to providing our customers with an exceptional shopping experience.

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