Cosmetics Counter Manager
Are you a beauty enthusiast with a passion for leadership and customer service? Do you thrive in a fast-paced retail environment and have a keen eye for the latest trends in cosmetics? Then we have the perfect opportunity for you! Bloomingdale's is seeking a dynamic and motivated Cosmetics Counter Manager to join our team. As a leader in the beauty department, you will have the chance to showcase your expertise and drive sales while providing exceptional service to our valued customers. If you have a strong background in cosmetics and a proven track record of managing a team, we want to hear from you!
- Lead and manage a team of beauty advisors to meet and exceed sales goals and customer service standards.
- Create and implement strategies to drive sales and increase customer retention.
- Train, coach, and develop team members on product knowledge, sales techniques, and customer service skills.
- Maintain a thorough understanding of the latest beauty trends, products, and techniques to share with team members and customers.
- Develop and maintain strong relationships with beauty brand representatives to ensure effective merchandising and promotional plans.
- Monitor and analyze sales data to identify opportunities for growth and improvement.
- Ensure the cosmetics counter is well-stocked, organized, and visually appealing at all times.
- Handle customer inquiries, complaints, and returns in a professional and timely manner.
- Conduct regular performance evaluations and provide feedback and mentoring to team members.
- Collaborate with other departments, such as marketing and buying, to plan and execute successful events and promotions.
- Stay up-to-date with company policies and procedures and ensure they are followed by team members.
- Continuously look for ways to improve processes and enhance the overall customer experience.
- Maintain a safe and clean working environment in accordance with company standards.
- Stay knowledgeable about competitor offerings and market trends to make strategic recommendations.
- Represent the brand and company in a professional and positive manner at all times.
Experience In The Cosmetics Industry - A Successful Candidate For A Cosmetics Counter Manager Job At Bloomingdale's Should Have Previous Experience In The Cosmetics Industry, Preferably In A Retail Environment. This Will Ensure They Have A Strong Understanding Of Cosmetics Brands, Products, And Customer Preferences.
Strong Sales And Customer Service Skills - As A Cosmetics Counter Manager, The Candidate Will Be Responsible For Driving Sales And Providing Excellent Customer Service. This Requires Strong Sales Skills, The Ability To Upsell And Cross-Sell Products, And The Ability To Build And Maintain Relationships With Customers.
Leadership And Team Management Skills - The Ideal Candidate Should Have Proven Leadership Skills And Experience Managing A Team. They Should Be Able To Motivate And Train Their Team To Achieve Sales Targets And Provide Exceptional Customer Service.
Excellent Product Knowledge - A Good Understanding Of Cosmetics Products And Trends Is Essential For A Cosmetics Counter Manager. They Should Be Able To Educate Customers And Their Team On Product Features And Benefits, As Well As Provide Recommendations Based On Individual Needs And Preferences.
Organizational And Time Management Skills - A Cosmetics Counter Manager At Bloomingdale's Will Be Responsible For Managing Inventory, Scheduling Staff, And Overseeing The Overall Operations Of The Counter. The Candidate Should Have Strong Organizational And Time Management Skills To Ensure The Smooth Running Of The Counter.
Communication Skills
Inventory Management
Time Management
Team Management
Product knowledge
customer service
Visual merchandising
Problem-Solving
Upselling
Brand Ambassadorship
Sales Techniques
Communication
Emotional Intelligence
Leadership
Time management
creativity
Organization
flexibility
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Cosmetics Counter Manager in Garden City, NY, USA is between $35,000 to $55,000 per year. However, this can vary depending on factors such as the specific company, experience level, and additional benefits offered.
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Bloomingdale's, a division of Macy's Inc., is America's premier upscale department store, with a nationwide presence that includes 37 department stores and a growing number of Bloomingdale's The Outlet stores in 13 states. Our e-commerce site, Bloomingdales.com, is always open and fashionable, providing customers with a convenient and personalized shopping experience. Additionally, Bloomingdale's has expanded its international presence with a store in Dubai. We are committed to shaping our future by seeking talented and creative leaders who are passionate about retail and have an entrepreneurial spirit. We value collaboration, a strong interest in fashion, and a desire to grow both professionally and personally. At Bloomingdale's, we provide the tools and resources for our associates to thrive and reach their full potential. If you're looking for a fast-paced, exciting career in retail, Bloomingdale's is the perfect place for you. Join us and be part of a dynamic team that's dedicated to providing our customers with an exceptional shopping experience.
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