Bloomingdale's

Client Specialist

Bloomingdale's

Portland, OR, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Bloomingdale's - a luxury department store known for its exceptional customer service and high-quality products. We are currently seeking a Client Specialist to join our team and provide our clients with an unforgettable shopping experience. As a Client Specialist, you will be the face of our brand and the first point of contact for our valued customers. If you have a passion for fashion, a strong attention to detail, and a knack for building relationships, we want to hear from you! Keep reading to learn more about the qualifications we are looking for in our ideal candidate.

  1. Greet and welcome customers as they enter the store, creating a positive and inviting atmosphere.
  2. Provide exceptional customer service by understanding and anticipating customer needs, and proactively addressing any issues or concerns.
  3. Build strong relationships with customers by engaging in friendly and professional conversations, and providing personalized recommendations and styling advice.
  4. Demonstrate an extensive knowledge of our products, including features, benefits, and pricing, in order to effectively assist customers with their purchases.
  5. Maintain a neat and organized work area, including the sales floor and fitting rooms, to ensure a pleasant and efficient shopping experience for customers.
  6. Process transactions accurately and efficiently, including handling cash, credit, and gift card transactions, and managing returns and exchanges.
  7. Utilize our clienteling system to record customer preferences, contact information, and purchase history, in order to provide personalized service and build long-term relationships with customers.
  8. Actively participate in training and development opportunities to continually enhance product knowledge, selling skills, and customer service techniques.
  9. Collaborate with team members to achieve sales goals and provide a seamless shopping experience for customers.
  10. Adhere to all store policies and procedures, including safety and security protocols, to maintain a safe and professional work environment for both customers and employees.
Where is this job?
This job is located at Portland, OR, USA
Job Qualifications
  • Strong Customer Service Skills: As A Client Specialist, You Will Be The Face Of Bloomingdale's And Will Be Responsible For Providing Exceptional Customer Service To All Clients. This Requires Excellent Communication And Interpersonal Skills To Build Relationships With Clients And Address Their Needs And Concerns.

  • Sales Experience: Being Able To Drive Sales And Meet Or Exceed Sales Goals Is A Crucial Qualification For A Client Specialist. This Role Requires Experience In Sales And A Proven Track Record Of Meeting And Exceeding Sales Targets.

  • Product Knowledge: Bloomingdale's Offers A Wide Range Of Products, From High-End Fashion To Home Goods. As A Client Specialist, You Must Have A Strong Knowledge Of The Products Offered And Be Able To Educate And Assist Clients In Finding The Right Products For Their Needs.

  • Multitasking And Time Management Skills: Working As A Client Specialist At Bloomingdale's Can Be Fast-Paced And Demanding. You Must Be Able To Handle Multiple Tasks And Prioritize Effectively To Ensure That Clients Are Served Promptly And Efficiently.

  • Teamwork And Collaboration: A Client Specialist Works Closely With Other Sales Associates, Managers, And Departments Within Bloomingdale's. Being A Team Player And Collaborating Effectively With Others Is Essential For Success In This Role.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • customer service

  • Sales Support

  • Visual merchandising

  • Teamwork

  • Problem-Solving

  • Upselling

  • retail operations

  • Brand

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Client Specialist in Portland, OR, USA is $35,000 - $50,000 per year. However, this can vary depending on various factors such as experience, education, and the specific industry or company the individual is working for. Some Client Specialists may also receive additional bonuses or commissions based on their performance.

Additional Information
Bloomingdale's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 11th, 2024
Apply BeforeMay 10th, 2026
This job posting is from a verified source. 
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About Bloomingdale's

Bloomingdale's, a division of Macy's Inc., is America's premier upscale department store, with a nationwide presence that includes 37 department stores and a growing number of Bloomingdale's The Outlet stores in 13 states. Our e-commerce site, Bloomingdales.com, is always open and fashionable, providing customers with a convenient and personalized shopping experience. Additionally, Bloomingdale's has expanded its international presence with a store in Dubai. We are committed to shaping our future by seeking talented and creative leaders who are passionate about retail and have an entrepreneurial spirit. We value collaboration, a strong interest in fashion, and a desire to grow both professionally and personally. At Bloomingdale's, we provide the tools and resources for our associates to thrive and reach their full potential. If you're looking for a fast-paced, exciting career in retail, Bloomingdale's is the perfect place for you. Join us and be part of a dynamic team that's dedicated to providing our customers with an exceptional shopping experience.

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