Bloomingdale's

Client Specialist

Bloomingdale's

Garden City, NY, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a people-person with a passion for fashion? Do you love providing top-notch customer service and building relationships with clients? If so, Bloomingdale's is looking for you to join our team as a Client Specialist!In this role, you will be the face of our brand and responsible for creating an exceptional shopping experience for our clients. Your main focus will be to assist and advise clients on their purchases, while building lasting relationships and increasing sales.We are seeking individuals who are self-motivated, outgoing, and have a strong understanding of the luxury retail industry. Excellent communication and interpersonal skills are a must, along with a keen eye for fashion trends and the ability to adapt to a fast-paced environment.If you are passionate about delivering exceptional customer service and thrive in a dynamic retail setting, we invite you to apply for the role of Client Specialist at Bloomingdale's. Join our team and help us continue to provide an unparalleled shopping experience for our valued clients.

  1. Interacting with customers in a friendly and professional manner, creating a welcoming and positive atmosphere in the store.
  2. Providing exceptional customer service by assisting clients with their purchases and providing product recommendations.
  3. Building and maintaining strong relationships with clients to ensure repeat business and customer loyalty.
  4. Staying up-to-date on fashion trends and product knowledge to effectively advise clients on their purchases.
  5. Meeting and exceeding sales goals by upselling and cross-selling products to clients.
  6. Communicating with clients over the phone, through email, and in person to address any questions or concerns.
  7. Maintaining a high level of product knowledge in order to accurately answer client inquiries and address any issues that may arise.
  8. Collaborating with other team members to ensure a seamless shopping experience for clients.
  9. Maintaining a clean and organized sales floor to enhance the shopping experience for clients.
  10. Adhering to company policies and procedures, including handling transactions and maintaining customer confidentiality.
  11. Continuously seeking ways to improve and enhance the client experience.
  12. Demonstrating a strong understanding of luxury retail and the Bloomingdale's brand.
  13. Participating in training and development programs to improve customer service skills and product knowledge.
  14. Representing the company in a positive and professional manner at all times.
Where is this job?
This job is located at Garden City, NY, USA
Job Qualifications
  • Excellent Communication Skills: A Client Specialist Must Possess Strong Verbal And Written Communication Skills In Order To Effectively Interact With Customers, Colleagues, And Management.

  • Sales Experience: Candidates For This Position Should Have A Proven Track Record Of Sales Success, Preferably In A Retail Or Customer Service Setting.

  • Knowledge Of Luxury Brands: Bloomingdale's Is Known For Its High-End Fashion And Designer Brands. A Client Specialist Should Have A Strong Understanding Of These Brands And Their Products In Order To Provide Knowledgeable And Personalized Service To Customers.

  • Strong Customer Service Skills: The Main Responsibility Of A Client Specialist Is To Provide Exceptional Customer Service. This Requires The Ability To Anticipate And Meet Customer Needs, Handle Difficult Situations With Tact And Professionalism, And Build And Maintain Relationships With Clients.

  • Attention To Detail: A Client Specialist Is Responsible For Managing Customer Information, Orders, And Transactions. It Is Essential To Have Strong Organizational Skills And Attention To Detail In Order To Accurately And Efficiently Handle These Tasks.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • customer service

  • Merchandising

  • fashion trends

  • Teamwork

  • Problem-Solving

  • Upselling

  • Sales strategies

  • retail operations

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Client Specialist in Garden City, NY, USA is $40,000 - $60,000 per year. However, this can vary depending on factors such as experience, education, and specific job responsibilities. Some Client Specialists may also receive bonuses or commission based on their performance.

Additional Information
Bloomingdale's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 1st, 2024
Apply BeforeApril 11th, 2026
This job posting is from a verified source. 
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About Bloomingdale's

Bloomingdale's, a division of Macy's Inc., is America's premier upscale department store, with a nationwide presence that includes 37 department stores and a growing number of Bloomingdale's The Outlet stores in 13 states. Our e-commerce site, Bloomingdales.com, is always open and fashionable, providing customers with a convenient and personalized shopping experience. Additionally, Bloomingdale's has expanded its international presence with a store in Dubai. We are committed to shaping our future by seeking talented and creative leaders who are passionate about retail and have an entrepreneurial spirit. We value collaboration, a strong interest in fashion, and a desire to grow both professionally and personally. At Bloomingdale's, we provide the tools and resources for our associates to thrive and reach their full potential. If you're looking for a fast-paced, exciting career in retail, Bloomingdale's is the perfect place for you. Join us and be part of a dynamic team that's dedicated to providing our customers with an exceptional shopping experience.

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