Bloomingdale's

Client Specialist

Bloomingdale's

Glendale, CA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At Bloomingdale's, we are dedicated to providing our customers with exceptional service and a luxury shopping experience. As a Client Specialist, you will play a crucial role in building and maintaining relationships with our valued clients. We are looking for a passionate and driven individual who is committed to delivering personalized service and exceeding sales goals. If you have a strong understanding of fashion, excellent communication skills, and a desire to provide top-notch customer service, we want to hear from you! Join our team and be a part of the Bloomingdale's legacy.

  1. Build and maintain strong relationships with clients through exceptional customer service.
  2. Provide personalized shopping experiences for clients based on their individual needs and preferences.
  3. Exceed sales goals by actively engaging with clients and promoting Bloomingdale's products and services.
  4. Develop a strong understanding of fashion trends and Bloomingdale's merchandise to effectively assist clients with their shopping needs.
  5. Communicate effectively with clients to accurately convey product information, promotions, and events.
  6. Utilize product knowledge and selling techniques to drive sales and meet/exceed individual sales targets.
  7. Collaborate with team members to ensure a seamless shopping experience for clients.
  8. Maintain a high level of professionalism and represent the Bloomingdale's brand at all times.
  9. Continuously seek opportunities to improve customer satisfaction and provide feedback to management.
  10. Stay updated on industry trends and customer preferences to make informed recommendations to clients.
  11. Handle client inquiries and resolve any issues or concerns in a timely and efficient manner.
  12. Attend and actively participate in training sessions and workshops to enhance skills and knowledge.
  13. Adhere to company policies, procedures, and standards for sales and customer service.
  14. Keep records of client interactions and sales transactions for future reference.
  15. Stay organized and manage time effectively to balance client appointments and tasks.
Where is this job?
This job is located at Glendale, CA, USA
Job Qualifications
  • Strong Interpersonal Skills: A Client Specialist At Bloomingdale's Must Possess Excellent Communication And Customer Service Skills To Effectively Interact With Clients And Provide A Positive Shopping Experience.

  • Sales And Retail Experience: Previous Experience In Sales And/Or Retail Is Essential For A Client Specialist At Bloomingdale's. This Includes Knowledge Of Product Offerings, The Ability To Upsell And Cross-Sell, And Experience With Point-Of-Sale Systems.

  • Knowledge Of Fashion And Trends: A Client Specialist Should Have A Deep Understanding Of Fashion And Current Trends To Assist Clients With Their Purchases And Make Recommendations Based On Their Personal Style.

  • Attention To Detail: As Bloomingdale's Is Known For Its High-End Luxury Products, Attention To Detail Is Crucial For A Client Specialist. This Includes Ensuring All Products Are Displayed And Presented Correctly, Maintaining A Neat And Organized Work Area, And Accurately Processing Transactions.

  • Multitasking And Time Management Skills: A Client Specialist Must Be Able To Handle Multiple Tasks And Clients Simultaneously While Maintaining A Positive And Professional Attitude. Effective Time Management Skills Are Also Necessary To Ensure All Clients Receive The Attention And Assistance They Need.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • Event Planning

  • customer service

  • Sales Support

  • Teamwork

  • Client Relations

  • Problem-Solving

  • Upselling

  • retail operations

Soft Skills
  • Communication

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Client Specialist in Glendale, CA, USA is between $50,000 and $70,000 per year. This can vary depending on the specific company, years of experience, and other factors.

Additional Information
Bloomingdale's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 15th, 2024
Apply BeforeJune 21st, 2025
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About Bloomingdale's

Bloomingdale's, a division of Macy's Inc., is America's premier upscale department store, with a nationwide presence that includes 37 department stores and a growing number of Bloomingdale's The Outlet stores in 13 states. Our e-commerce site, Bloomingdales.com, is always open and fashionable, providing customers with a convenient and personalized shopping experience. Additionally, Bloomingdale's has expanded its international presence with a store in Dubai. We are committed to shaping our future by seeking talented and creative leaders who are passionate about retail and have an entrepreneurial spirit. We value collaboration, a strong interest in fashion, and a desire to grow both professionally and personally. At Bloomingdale's, we provide the tools and resources for our associates to thrive and reach their full potential. If you're looking for a fast-paced, exciting career in retail, Bloomingdale's is the perfect place for you. Join us and be part of a dynamic team that's dedicated to providing our customers with an exceptional shopping experience.

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