Bloomingdale's

Client Specialist

Bloomingdale's

Chicago, IL, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

We are seeking an experienced and talented Client Specialist to join Bloomingdale's team. Our ideal candidate will be a customer service-oriented professional who is passionate about fashion and fashion trends. The Client Specialist will be responsible for providing outstanding service to Bloomingdale's customers. This is an excellent opportunity for the right individual to grow with a world-renowned fashion retailer.The successful candidate will possess a minimum of two years of retail experience, a high school diploma or equivalent, and a proven ability to deliver exceptional customer service. He or she will also have excellent communication and organizational skills and a strong ability to interact effectively with customers and colleagues. It is essential that the successful candidate is knowledgeable about fashion and is passionate about the fashion industry. Preference will be given to candidates who have experience with CRM systems and who possess a college degree.At Bloomingdale's, we strive to create an environment where every customer feels welcome and valued. If you share this passion and have the qualifications and enthusiasm we seek, we invite you to apply for this exciting role.

Responsibilities:

  1. Deliver outstanding customer service to Bloomingdale's customers.
  2. Greet customers and assist them with inquiries about products, services, and policies.
  3. Provide product knowledge and suggest items that customers may be interested in.
  4. Track customer orders and ensure timely delivery.
  5. Resolve customer complaints and inquiries in a timely and professional manner.
  6. Maintain a positive and friendly attitude at all times.
  7. Develop and maintain relationships with customers to encourage loyalty and repeat business.
  8. Utilize customer relationship management (CRM) systems to track customer data.
  9. Monitor inventory levels and restock items as needed.
  10. Stay up to date on fashion trends and products.
Where is this job?
This job is located at Chicago, IL, USA
Job Qualifications
  • Excellent Customer Service Skills

  • Strong Communication Skills

  • Ability To Multi-Task

  • Proficient In Microsoft Office

  • Strong Problem-Solving Skills

  • Highly Organized

  • Previous Retail Experience

  • Knowledge Of Retail Software Systems

Required Skills
  • Data Entry

  • Inventory Management

  • Communication

  • Sales

  • Time Management

  • Retail

  • Problem Solving

  • Organizational Skills

  • customer service

  • Merchandising

  • Cash Handling

  • People skills

  • Teamwork

  • Multi-tasking

  • Computer Literacy

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Time management

  • Interpersonal Skills

  • self-motivation

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Client Specialist in Chicago, IL, USA is $34,717 - $56,057. This range may differ depending on the exact job role, company, and experience level of the individual.

Additional Information
Bloomingdale's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 21st, 2023
Apply BeforeMay 22nd, 2025
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About Bloomingdale's

Bloomingdale's, a division of Macy's Inc., is America's premier upscale department store, with a nationwide presence that includes 37 department stores and a growing number of Bloomingdale's The Outlet stores in 13 states. Our e-commerce site, Bloomingdales.com, is always open and fashionable, providing customers with a convenient and personalized shopping experience. Additionally, Bloomingdale's has expanded its international presence with a store in Dubai. We are committed to shaping our future by seeking talented and creative leaders who are passionate about retail and have an entrepreneurial spirit. We value collaboration, a strong interest in fashion, and a desire to grow both professionally and personally. At Bloomingdale's, we provide the tools and resources for our associates to thrive and reach their full potential. If you're looking for a fast-paced, exciting career in retail, Bloomingdale's is the perfect place for you. Join us and be part of a dynamic team that's dedicated to providing our customers with an exceptional shopping experience.

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