We are seeking an experienced and talented Client Specialist to join Bloomingdale's team. Our ideal candidate will be a customer service-oriented professional who is passionate about fashion and fashion trends. The Client Specialist will be responsible for providing outstanding service to Bloomingdale's customers. This is an excellent opportunity for the right individual to grow with a world-renowned fashion retailer.The successful candidate will possess a minimum of two years of retail experience, a high school diploma or equivalent, and a proven ability to deliver exceptional customer service. He or she will also have excellent communication and organizational skills and a strong ability to interact effectively with customers and colleagues. It is essential that the successful candidate is knowledgeable about fashion and is passionate about the fashion industry. Preference will be given to candidates who have experience with CRM systems and who possess a college degree.At Bloomingdale's, we strive to create an environment where every customer feels welcome and valued. If you share this passion and have the qualifications and enthusiasm we seek, we invite you to apply for this exciting role.
Responsibilities:
- Deliver outstanding customer service to Bloomingdale's customers.
- Greet customers and assist them with inquiries about products, services, and policies.
- Provide product knowledge and suggest items that customers may be interested in.
- Track customer orders and ensure timely delivery.
- Resolve customer complaints and inquiries in a timely and professional manner.
- Maintain a positive and friendly attitude at all times.
- Develop and maintain relationships with customers to encourage loyalty and repeat business.
- Utilize customer relationship management (CRM) systems to track customer data.
- Monitor inventory levels and restock items as needed.
- Stay up to date on fashion trends and products.
Excellent Customer Service Skills
Strong Communication Skills
Ability To Multi-Task
Proficient In Microsoft Office
Strong Problem-Solving Skills
Highly Organized
Previous Retail Experience
Knowledge Of Retail Software Systems
Data Entry
Inventory Management
Communication
Sales
Time Management
Retail
Problem Solving
Organizational Skills
customer service
Merchandising
Cash Handling
People skills
Teamwork
Multi-tasking
Computer Literacy
Communication
Leadership
Negotiation
Time management
Interpersonal Skills
self-motivation
flexibility
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Client Specialist in Chicago, IL, USA is $34,717 - $56,057. This range may differ depending on the exact job role, company, and experience level of the individual.
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Bloomingdale's, a division of Macy's Inc., is America's premier upscale department store, with a nationwide presence that includes 37 department stores and a growing number of Bloomingdale's The Outlet stores in 13 states. Our e-commerce site, Bloomingdales.com, is always open and fashionable, providing customers with a convenient and personalized shopping experience. Additionally, Bloomingdale's has expanded its international presence with a store in Dubai. We are committed to shaping our future by seeking talented and creative leaders who are passionate about retail and have an entrepreneurial spirit. We value collaboration, a strong interest in fashion, and a desire to grow both professionally and personally. At Bloomingdale's, we provide the tools and resources for our associates to thrive and reach their full potential. If you're looking for a fast-paced, exciting career in retail, Bloomingdale's is the perfect place for you. Join us and be part of a dynamic team that's dedicated to providing our customers with an exceptional shopping experience.

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