Employee Experience Specialist
Provide excellent customer service and act as the first point of contact for incoming inquiries from employees and managers and routine questions related to all types of HR policies, programs and procedures. Utilize these queries to continuously improve Tier 0 information and drive increased self-service. Maintain an understanding of policies, procedures, and regulations that are significant to Human Resources and applicable to local employment law, as well as provide Tier 1 HR policy interpretation. Create and distribute employee life cycle documents/letters and maintain personnel files. Partnering with CoE’s, to deliver projects, improve processes and drive efficiencies within the function.
Experience in supporting HR people processes
A successful track record in a fast paced, intellectually challenging environment
Experience managing your workload through a ticketing system with queries coming from multiple locations.
Knowledge and understanding of local employment law and ability to interpret HR policies
MS Word
Workday
Time Management Skills
Case Management Systems
MS Excel skills
MS PowerPoint Skills
Driven and self-motivated
Multitasking Skills
Adaptability
Detail Oriented and Organized
Good prioritizational skills
Verbal and Written Communication
problem-solving abilities
According to JobzMall, the average salary range for a Employee Experience Specialist in 1001 E Hillsdale Blvd, Foster City, CA 94404, USA is $48,000 to $82,000 per year. This salary range varies depending on experience and qualifications.
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Blizzard Entertainment is a premier developer and publisher of entertainment software. It is a PC, console, and mobile game developer known for its epic multiplayer titles including the Warcraft, Diablo, StarCraft, and Overwatch.
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