
Patient Flow Specialist
Welcome to Billings Clinic, where we are dedicated to providing exceptional patient care and service. We are currently seeking a Patient Flow Specialist to join our team and help us ensure a smooth and efficient flow of patients throughout our facility. As a Patient Flow Specialist, you will play a crucial role in coordinating and optimizing patient movement to enhance the overall experience and outcomes for our patients. We are looking for a detail-oriented, proactive, and compassionate individual who is passionate about making a positive impact on patient care. If you have a strong background in healthcare operations and are driven to help patients receive the best care possible, we encourage you to apply for this exciting opportunity.
- Manage patient flow and movement throughout the facility, including admissions, transfers, and discharges.
- Collaborate with various departments, including nursing, physicians, and support staff, to ensure timely and efficient patient flow.
- Monitor and track patient wait times and identify areas for improvement.
- Develop and implement protocols and procedures to optimize patient flow and minimize wait times.
- Communicate with patients and their families to provide updates on wait times and any delays.
- Coordinate with transport services to ensure timely movement of patients to different areas of the facility.
- Monitor bed availability and coordinate with the appropriate departments to ensure efficient use of resources.
- Assist with managing patient flow during emergencies or high-volume periods.
- Ensure compliance with all relevant regulations and policies related to patient flow and movement.
- Participate in quality improvement initiatives to enhance patient flow processes.
- Provide support and guidance to other staff members on patient flow procedures and best practices.
- Maintain accurate and detailed records of patient flow data and statistics.
- Identify and report any issues or barriers to efficient patient flow and work towards finding solutions.
- Prioritize and manage multiple tasks and responsibilities in a fast-paced healthcare environment.
- Continuously strive to improve patient satisfaction and outcomes through efficient patient flow processes.
Bachelor's Degree In Healthcare Administration, Nursing, Or Related Field.
Minimum Of 2 Years Experience In A Hospital Or Healthcare Setting, Preferably In A Patient Flow Or Bed Management Role.
Strong Understanding Of Hospital Operations, Including Patient Admission And Discharge Processes, Bed Utilization, And Patient Flow Metrics.
Excellent Communication And Interpersonal Skills, With The Ability To Effectively Collaborate With All Levels Of Healthcare Staff.
Proficiency In Data Analysis And Computer Skills, With Experience Using Electronic Health Record Systems And Patient Flow Software.
Data Analysis
Communication
Time Management
Multitasking
customer service
Medical Terminology
Teamwork
Organization
Problem-Solving
Adaptability
Decision-Making
Prioritization
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Patient Flow Specialist in Billings, MT, USA is between $41,000 to $62,000 per year. This can vary depending on the specific job duties, experience level, and employer.
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Billings Clinic is a health care center in Billings, Montana. Their primary and specialty care clinics are located at Billings Clinic downtown, Billings Clinic Heights, and Billings Clinic West, as well as in Bozeman, Columbus, Miles City, Montana, Red Lodge, and Cody, Wyoming.

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