Patient Access Specialist - Admitting

Welcome to Billings Clinic, where we are committed to providing exceptional patient care and services. We are currently seeking a highly organized and customer service-oriented individual to join our team as a Patient Access Specialist - Admitting. In this role, you will serve as the first point of contact for patients and their families, ensuring a smooth and efficient admission process. The ideal candidate will possess strong communication and problem-solving skills, as well as have a passion for helping others. If you are looking for a rewarding career in the healthcare industry, we would love to hear from you.

1. Greet and welcome patients and their families in a friendly and professional manner.
2. Provide exceptional customer service by answering questions and addressing concerns.
3. Utilize computer systems to accurately input and update patient information.
4. Verify insurance coverage and obtain necessary authorizations for services.
5. Collect and process payments for services.
6. Schedule appointments and coordinate with other departments to ensure timely and efficient admission.
7. Work closely with medical staff to ensure all necessary medical records and documents are obtained for admission.
8. Assist patients with completing necessary forms and paperwork.
9. Maintain confidentiality of patient information and adhere to HIPAA regulations.
10. Troubleshoot and resolve any issues or concerns related to the admission process.
11. Keep accurate records of patient interactions and transactions.
12. Collaborate with other team members to improve processes and provide excellent patient care.
13. Attend training sessions and stay updated with changes in policies and procedures.
14. Demonstrate a positive attitude and maintain a professional demeanor at all times.
15. Follow all safety protocols to ensure a safe and secure environment for patients and staff.

According to JobzMall, the average salary range for a Patient Access Specialist - Admitting in Billings, MT, USA is between $30,000 and $50,000 per year. This can vary depending on factors such as experience, qualifications, and the specific employer.

Billings Clinic is a health care center in Billings, Montana. Their primary and specialty care clinics are located at Billings Clinic downtown, Billings Clinic Heights, and Billings Clinic West, as well as in Bozeman, Columbus, Miles City, Montana, Red Lodge, and Cody, Wyoming.