Big Lots

Retail Store Associates and Stocker

Big Lots

East Peoria, IL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you looking for a dynamic and fast-paced work environment? Do you have a passion for retail and a drive to provide exceptional customer service? Look no further than Big Lots! We are currently seeking Retail Store Associates and Stockers to join our team and help us create a one-of-a-kind shopping experience for our customers. As a member of our team, you will have the opportunity to work with a diverse group of individuals, gain valuable retail experience, and contribute to the success of our store. If you are a hardworking, friendly, and customer-focused individual, we want you to join our Big Lots family!

  1. Provide exceptional customer service to all customers by greeting them warmly, addressing their needs, and ensuring a positive shopping experience.
  2. Maintain a clean and organized store environment by stocking shelves, straightening merchandise, and assisting with store displays.
  3. Operate cash registers and process transactions accurately and efficiently.
  4. Assist in receiving and unloading merchandise shipments, ensuring accuracy and timely restocking of products.
  5. Collaborate with team members to achieve sales goals and deliver exceptional customer service.
  6. Continuously expand knowledge of products and services offered in order to effectively assist customers and make recommendations.
  7. Follow store procedures and policies, including but not limited to safety and security protocols, to ensure a safe and enjoyable shopping experience for all customers and employees.
  8. Communicate any customer feedback or concerns to management in a timely manner.
  9. Take initiative to learn and perform tasks in other areas of the store as needed.
  10. Maintain a positive and professional attitude at all times, representing the Big Lots brand and values.
  11. Provide support and assistance to stockers, ensuring merchandise is organized and readily available for customers.
  12. Take responsibility for maintaining a neat and tidy work area, including cleaning and organizing shelves, counters, and displays.
  13. Perform any other tasks or duties as assigned by management to contribute to the success of the store.
Where is this job?
This job is located at East Peoria, IL, USA
Job Qualifications
  • Excellent Customer Service Skills: As A Retail Store Associate And Stocker, It Is Important To Have Strong Customer Service Skills In Order To Provide A Positive Shopping Experience For Customers.

  • Ability To Work In A Fast-Paced Environment: Big Lots Is A Busy Retail Environment, So Candidates Should Be Able To Thrive In A Fast-Paced And Dynamic Work Environment.

  • Attention To Detail: As A Stocker, It Is Crucial To Have A Keen Eye For Detail In Order To Accurately Stock And Organize Merchandise On The Sales Floor.

  • Physical Stamina: This Job May Require Standing, Bending, And Lifting For Extended Periods Of Time, So Candidates Should Have The Physical Stamina To Handle These Tasks.

  • Team Player Mentality: Working As A Retail Store Associate And Stocker Requires Collaboration With Other Team Members. Candidates Should Be Able To Work Well With Others And Have A Positive Attitude Towards Teamwork.

Required Skills
  • Inventory Management

  • Communication

  • Sales

  • Time Management

  • Product knowledge

  • Attention to detail

  • customer service

  • Merchandising

  • Cash Handling

  • Teamwork

  • Organization

  • Problem-Solving

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

  • Resilience

Compensation

According to JobzMall, the average salary range for a Retail Store Associates and Stocker in East Peoria, IL, USA is $9 to $13 per hour. This can vary depending on experience, location, and job responsibilities. Some employers may also offer benefits such as health insurance, paid time off, and employee discounts.

Additional Information
Big Lots is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 21st, 2024
Apply BeforeJuly 20th, 2025
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About Big Lots

Big Lots, Inc. is an American retail company headquartered in Columbus, Ohio with over 1,400 stores in 47 states.

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