Retail Store Associates and Stocker

Temple, TX, USA

Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent

Job Description

Welcome to Big Lots, where we pride ourselves on providing customers with a unique shopping experience. We are currently seeking highly motivated and customer-focused individuals to join our team as Retail Store Associates and Stockers. Our associates play a vital role in ensuring our store is well-stocked and our customers receive exceptional service. If you have a passion for retail and enjoy working in a fast-paced environment, we want to hear from you! Join our team and become a part of our Big Lots family.

Greet and welcome customers as they enter the store, creating a positive and friendly atmosphere.
Provide exceptional customer service by assisting customers with product inquiries, locating items, and processing transactions.
Maintain a clean and organized store environment, including restocking shelves and keeping aisles clear.
Monitor inventory levels and communicate with management about stock needs.
Receive and process merchandise shipments, ensuring accuracy and efficiency.
Maintain knowledge of current sales and promotions to effectively assist and upsell customers.
Collaborate with team members to ensure all tasks are completed in a timely manner.
Continuously strive to improve customer satisfaction by actively listening to and addressing customer feedback.
Follow all company policies and procedures, including safety and security protocols.
Attend and actively participate in training and development programs to enhance job knowledge and skills.
Work efficiently and effectively in a fast-paced environment, while maintaining a positive attitude and promoting teamwork.
Flexible to work various shifts, including weekends and holidays, to accommodate the needs of the store.
Embrace the company's culture and values, promoting a positive image of Big Lots to customers and fellow associates.
Continuously seek opportunities to improve processes and procedures for a more efficient and effective store operation.
Represent the company in a professional and courteous manner at all times.

Where is this job?

This job is located at Temple, TX, USA

Job Qualifications

Previous Retail Experience: A Qualified Retail Store Associate And Stocker Should Have Previous Experience Working In A Retail Environment, Preferably In A Similar Position. This Will Demonstrate Their Understanding Of Customer Service, Stocking Procedures, And Overall Store Operations.
Strong Communication Skills: Excellent Communication Skills, Both Verbal And Written, Are Essential For This Role. Retail Store Associates And Stockers Need To Communicate Effectively With Customers, As Well As With Their Colleagues And Superiors. This Includes Being Able To Handle Customer Complaints And Inquiries In A Professional Manner.
Attention To Detail: As A Stocker, It Is Crucial To Have A Keen Eye For Detail To Ensure All Merchandise Is Correctly Labeled, Displayed, And Priced. Retail Store Associates And Stockers Are Responsible For Maintaining A Clean And Organized Store, So Attention To Detail Is Essential In This Role.
Physical Stamina: This Job Requires The Ability To Stand, Walk, And Lift Heavy Items For Extended Periods. Retail Store Associates And Stockers Should Be Physically Fit And Able To Perform These Tasks Without Difficulty.
Team Player: A Successful Retail Store Associate And Stocker Should Be Able To Work Well In A Team Environment. They Will Often Be Required To Collaborate With Their Colleagues To Complete Tasks And Provide Excellent Customer Service. A Positive Attitude And Willingness To Help Others Are Vital Qualities For This Role.

Required Skills

Communication Skills
Inventory Management
Time Management
Product knowledge
Attention to detail
customer service
Merchandising
Cash Handling
Teamwork
Problem-Solving
Sales Techniques

Soft Skills

Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Organization
Teamwork
Adaptability
Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Store Associates and Stocker in Temple, TX, USA is between $21,000 - $28,000 per year. However, this can vary depending on the specific store, experience level, and other factors.

Additional Information

Big Lots is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Required LanguagesEnglish

Job PostedAugust 21st, 2024

Apply BeforeJuly 20th, 2025

This job posting is from a verified source.

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