Big Lots

Retail Store Associates and Stocker

Big Lots

Phoenix, AZ, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Big Lots, where we believe that every day is a big day! We are currently seeking enthusiastic and motivated individuals to join our team as Retail Store Associates and Stockers. As a member of our Big Lots family, you will have the opportunity to make a positive impact on our customers by providing exceptional service and ensuring our stores are always well-stocked and organized. If you are a team player with a passion for retail and a strong work ethic, we want you on our team! Keep reading to learn more about the qualifications we are looking for in our ideal candidates.

  1. Greet and welcome customers with a friendly and positive attitude.
  2. Provide excellent customer service by answering questions, assisting with purchases, and resolving any issues that may arise.
  3. Maintain a clean and organized store environment.
  4. Restock shelves and displays with merchandise as needed.
  5. Receive and process incoming shipments, ensuring accuracy and efficiency.
  6. Maintain inventory levels and assist with inventory management.
  7. Follow company policies and procedures to ensure the safety and security of the store and its merchandise.
  8. Collaborate with team members and management to ensure smooth store operations.
  9. Cross-train in various areas of the store to provide coverage and support as needed.
  10. Continuously strive to meet and exceed sales goals and customer satisfaction targets.
  11. Attend and actively participate in training and development programs.
  12. Maintain a positive and professional demeanor at all times.
  13. Keep up-to-date with product knowledge and promotions to effectively assist customers.
  14. Adhere to all cash handling and POS procedures accurately.
  15. Maintain a strong work ethic and consistently meet productivity expectations.
  16. Represent the company in a positive and professional manner at all times.
Where is this job?
This job is located at Phoenix, AZ, USA
Job Qualifications
  • Excellent Customer Service Skills: Retail Store Associates And Stockers Must Have Strong Communication And Interpersonal Skills In Order To Provide Exceptional Customer Service And Assist Customers With Their Needs.

  • Organizational Skills: The Ability To Maintain A Clean And Organized Store Environment, As Well As Properly Stock And Rotate Merchandise, Is Crucial For Retail Store Associates And Stockers.

  • Physical Stamina: This Job Can Involve Standing, Walking, And Lifting For Long Periods Of Time, So Candidates Must Be Able To Handle The Physical Demands Of The Job.

  • Attention To Detail: Retail Store Associates And Stockers Must Be Able To Pay Close Attention To Detail In Order To Accurately Stock And Price Merchandise, As Well As Maintain Store Displays.

  • Team Player: Working In A Retail Environment Requires Collaboration And Cooperation With Fellow Employees, So Candidates Must Possess Strong Teamwork Skills And Be Able To Work Well With Others.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • Attention to detail

  • customer service

  • Merchandising

  • Cash Handling

  • Teamwork

  • Organization

  • Problem-Solving

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Retail Store Associates and Stocker in Phoenix, AZ, USA is between $9.50 and $13.50 per hour. However, this can vary depending on the specific retail store, experience level, and job responsibilities. Some retail stores may also offer additional benefits and bonuses. It is best to research the specific store or company you are interested in for more accurate salary information.

Additional Information
Big Lots is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 21st, 2024
Apply BeforeAugust 19th, 2025
This job posting is from a verified source. 
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About Big Lots

Big Lots, Inc. is an American retail company headquartered in Columbus, Ohio with over 1,400 stores in 47 states.

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