
Retail Store Associates and Stocker
Welcome to Big Lots, where we believe that every day is a big day! We are currently seeking enthusiastic and motivated individuals to join our team as Retail Store Associates and Stockers. As a member of our Big Lots family, you will have the opportunity to make a positive impact on our customers by providing exceptional service and ensuring our stores are always well-stocked and organized. If you are a team player with a passion for retail and a strong work ethic, we want you on our team! Keep reading to learn more about the qualifications we are looking for in our ideal candidates.
- Greet and welcome customers with a friendly and positive attitude.
- Provide excellent customer service by answering questions, assisting with purchases, and resolving any issues that may arise.
- Maintain a clean and organized store environment.
- Restock shelves and displays with merchandise as needed.
- Receive and process incoming shipments, ensuring accuracy and efficiency.
- Maintain inventory levels and assist with inventory management.
- Follow company policies and procedures to ensure the safety and security of the store and its merchandise.
- Collaborate with team members and management to ensure smooth store operations.
- Cross-train in various areas of the store to provide coverage and support as needed.
- Continuously strive to meet and exceed sales goals and customer satisfaction targets.
- Attend and actively participate in training and development programs.
- Maintain a positive and professional demeanor at all times.
- Keep up-to-date with product knowledge and promotions to effectively assist customers.
- Adhere to all cash handling and POS procedures accurately.
- Maintain a strong work ethic and consistently meet productivity expectations.
- Represent the company in a positive and professional manner at all times.
Excellent Customer Service Skills: Retail Store Associates And Stockers Must Have Strong Communication And Interpersonal Skills In Order To Provide Exceptional Customer Service And Assist Customers With Their Needs.
Organizational Skills: The Ability To Maintain A Clean And Organized Store Environment, As Well As Properly Stock And Rotate Merchandise, Is Crucial For Retail Store Associates And Stockers.
Physical Stamina: This Job Can Involve Standing, Walking, And Lifting For Long Periods Of Time, So Candidates Must Be Able To Handle The Physical Demands Of The Job.
Attention To Detail: Retail Store Associates And Stockers Must Be Able To Pay Close Attention To Detail In Order To Accurately Stock And Price Merchandise, As Well As Maintain Store Displays.
Team Player: Working In A Retail Environment Requires Collaboration And Cooperation With Fellow Employees, So Candidates Must Possess Strong Teamwork Skills And Be Able To Work Well With Others.
Inventory Management
Communication
Time Management
Product knowledge
Attention to detail
customer service
Merchandising
Cash Handling
Teamwork
Organization
Problem-Solving
Sales Techniques
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
Decision-making
According to JobzMall, the average salary range for a Retail Store Associates and Stocker in Phoenix, AZ, USA is between $9.50 and $13.50 per hour. However, this can vary depending on the specific retail store, experience level, and job responsibilities. Some retail stores may also offer additional benefits and bonuses. It is best to research the specific store or company you are interested in for more accurate salary information.
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Big Lots, Inc. is an American retail company headquartered in Columbus, Ohio with over 1,400 stores in 47 states.

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