Big Lots

Retail Store Associates and Stocker

Big Lots

Austin, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a friendly, customer-focused individual with a love for retail? Do you thrive in a fast-paced environment and enjoy working with a team? Big Lots is looking for dynamic individuals like you to join our team as Retail Store Associates and Stockers!As a Retail Store Associate, you will provide excellent customer service and assist with daily store operations. As a Stocker, you will play a critical role in ensuring our shelves are fully stocked for our customers. Both positions require a positive attitude, strong communication skills, and a willingness to learn and grow within our company. If you are passionate about retail and enjoy making a positive impact on customers, we want to hear from you!

  1. Provide exceptional customer service to all customers, greeting them with a friendly and welcoming attitude.
  2. Assist customers with finding products and making purchasing decisions.
  3. Process transactions accurately and efficiently using the store's point-of-sale system.
  4. Maintain a clean and organized store environment to create a positive shopping experience for customers.
  5. Receive and stock merchandise, ensuring shelves are fully stocked and visually appealing.
  6. Follow company safety and security procedures to prevent loss and protect store assets.
  7. Collaborate with team members to ensure efficient and effective store operations.
  8. Demonstrate a strong knowledge of products and promotions to help customers make informed purchasing decisions.
  9. Communicate effectively with customers and team members, providing accurate and helpful information.
  10. Follow company policies and procedures to maintain a professional and respectful work environment.
  11. Attend and actively participate in training and development programs to improve job knowledge and skills.
  12. Contribute to store goals and assist with achieving sales targets.
  13. Continuously seek opportunities to improve customer service and store operations.
  14. Adapt to changes in store layout, merchandise, and procedures to meet business needs.
  15. Show a willingness to learn and grow within the company.
Where is this job?
This job is located at Austin, TX, USA
Job Qualifications
  • Previous Retail Experience: Prior Experience In A Retail Setting, Preferably In A Similar Role, Is Often A Requirement For Retail Store Associates And Stockers At Big Lots. This Shows That The Candidate Is Familiar With The Demands Of Working In A Retail Environment And Can Quickly Adapt To The Role.

  • Strong Customer Service Skills: As The Face Of The Store, Retail Store Associates And Stockers Are Expected To Have Excellent Communication And Interpersonal Skills. They Should Be Able To Provide Exceptional Customer Service And Assist Customers With Inquiries Or Concerns.

  • Physical Stamina: The Job Of A Retail Store Associate And Stocker At Big Lots Often Involves Physically Demanding Tasks Such As Lifting And Stocking Heavy Items, Standing For Long Periods, And Moving Around The Store. Therefore, Candidates Should Be Physically Fit And Able To Handle These Tasks.

  • Attention To Detail: Stocking And Arranging Merchandise In An Organized Manner Is A Crucial Aspect Of This Role. Candidates Should Have A Keen Eye For Detail To Ensure That Products Are Displayed Correctly And The Store Is Well-Maintained.

  • Team Player: Working In A Retail Environment Requires Collaboration And Teamwork. Big Lots Looks For Candidates Who Are Team Players And Can Work Well With Others To Achieve Common Goals. This Includes Being Able To Take Direction From Supervisors And Assist Co-Workers As Needed.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • customer service

  • Merchandising

  • Cash Handling

  • Teamwork

  • Problem-Solving

  • Attention

  • Stock Replenishment

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Store Associates and Stocker in Austin, TX, USA is $20,000 to $25,000 per year. This salary range can vary depending on factors such as experience, location, and the specific company or retail store. Some retail stores may also offer additional benefits such as bonuses, commissions, and employee discounts.

Additional Information
Big Lots is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 21st, 2024
Apply BeforeMay 10th, 2026
This job posting is from a verified source. 
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About Big Lots

Big Lots, Inc. is an American retail company headquartered in Columbus, Ohio with over 1,400 stores in 47 states.

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