Big Lots

Retail Store Associates and Stocker

Big Lots

Billings, MT, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Big Lots, where we are dedicated to providing affordable prices and great value to our customers. We are currently seeking motivated and customer-focused individuals to join our team as Retail Store Associates and Stockers. As a member of our team, you will play a vital role in ensuring our store is well-stocked, organized, and maintained, and providing exceptional service to our customers. If you have a passion for retail, a positive attitude, and a strong work ethic, we would love to have you on board. Keep reading to learn more about the qualifications and responsibilities for these positions.

  1. Greet and welcome customers as they enter the store, providing a positive and friendly experience.
  2. Assist customers with finding products and answering any questions they may have.
  3. Restock and replenish merchandise on the sales floor according to company standards.
  4. Maintain a clean and organized store environment, including shelves, displays, and fitting rooms.
  5. Operate the cash register and process customer transactions accurately and efficiently.
  6. Follow company policies and procedures for handling cash, checks, and other forms of payment.
  7. Handle customer complaints and resolve any issues in a timely and professional manner.
  8. Collaborate with team members to ensure all tasks and responsibilities are completed efficiently and effectively.
  9. Communicate with management regarding any inventory or customer service concerns.
  10. Attend and participate in store meetings and training sessions as required.
  11. Maintain knowledge of current sales and promotions to accurately assist customers and drive sales.
  12. Adhere to safety and security protocols to ensure the protection of customers, employees, and merchandise.
  13. Assist with receiving and unloading merchandise shipments, organizing stockroom inventory, and restocking products on the sales floor.
  14. Maintain a positive and professional attitude at all times, promoting a welcoming and inclusive environment for customers and team members.
  15. Continuously strive to meet and exceed sales goals and customer service expectations.
Where is this job?
This job is located at Billings, MT, USA
Job Qualifications
  • Excellent Customer Service Skills: Retail Store Associates And Stockers At Big Lots Must Have Strong Communication And Interpersonal Skills To Provide Exceptional Customer Service To Shoppers.

  • Physical Stamina: This Job Requires Standing For Long Periods Of Time And Lifting And Carrying Heavy Items, So Candidates Must Be Physically Fit And Able To Handle The Demands Of The Job.

  • Attention To Detail: Stockers Must Be Organized And Pay Close Attention To Detail To Ensure Products Are Properly Stocked And Displayed On Shelves. Associates Must Also Have A Keen Eye For Detail To Assist Customers With Finding Products And Handling Transactions Accurately.

  • Team Player: Working At Big Lots Requires Collaboration And Teamwork, So Candidates Must Be Able To Work Well With Others And Contribute To A Positive And Productive Work Environment.

  • Knowledge Of Merchandising: A Basic Understanding Of How To Merchandise And Display Products In An Appealing Way Is Important For Both Associates And Stockers At Big Lots. Candidates With Previous Retail Experience Or Knowledge Of Merchandising Principles Will Be Preferred.

Required Skills
  • Inventory Management

  • Communication

  • Sales

  • Time Management

  • Product knowledge

  • Attention to detail

  • customer service

  • Merchandising

  • Cash Handling

  • Teamwork

  • Organization

  • Problem-Solving

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Store Associates and Stocker in Billings, MT, USA is between $9.50 and $13.50 per hour. However, this can vary depending on factors such as the specific job title, experience level, and the employer. Some retail stores may also offer additional benefits such as bonuses or commission. It is best to research the specific company you are interested in to get a more accurate salary range.

Additional Information
Big Lots is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 21st, 2024
Apply BeforeAugust 19th, 2025
This job posting is from a verified source. 
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About Big Lots

Big Lots, Inc. is an American retail company headquartered in Columbus, Ohio with over 1,400 stores in 47 states.

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