Big Lots

Retail Store Associate

Big Lots

Pittsburgh, PA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Big Lots, where we value hard work, team collaboration, and exceptional customer service. As a Retail Store Associate, you will play a crucial role in providing a positive shopping experience for our customers. Our ideal candidate is a friendly and outgoing individual with a passion for helping others and a strong attention to detail. If you thrive in a fast-paced environment and enjoy interacting with a diverse group of people, we encourage you to apply for this exciting opportunity. Join our team and be a part of a company dedicated to making a difference in the lives of our customers.

  1. Greet and welcome customers as they enter the store.
  2. Assist customers in finding products and answer any questions they may have.
  3. Maintain a clean and organized store environment.
  4. Process transactions accurately and efficiently.
  5. Restock shelves and ensure products are displayed neatly.
  6. Follow company policies and procedures for inventory control.
  7. Work collaboratively with team members to ensure a positive shopping experience for customers.
  8. Provide exceptional customer service by addressing any concerns or complaints in a timely and professional manner.
  9. Stay updated on product knowledge and promotions to effectively assist customers.
  10. Handle cash and credit card transactions in a responsible and secure manner.
  11. Follow safety protocols to ensure a safe working environment for both customers and employees.
  12. Assist in receiving and stocking inventory shipments.
  13. Maintain knowledge of store layout and product locations to assist customers.
  14. Communicate effectively with team members and management to ensure efficient store operations.
  15. Continuously strive to meet and exceed sales goals and targets.
Where is this job?
This job is located at Pittsburgh, PA, USA
Job Qualifications
  • Excellent Customer Service Skills: Retail Store Associates At Big Lots Are Expected To Have Exceptional Customer Service Skills, Including The Ability To Greet And Assist Customers In A Friendly And Professional Manner.

  • Sales Experience: Candidates For This Position Should Have Prior Sales Experience, Preferably In A Retail Environment. This Includes The Ability To Upsell And Cross-Sell Products, As Well As Meet Sales Goals.

  • Strong Communication Skills: Retail Store Associates Must Have Strong Communication Skills, Both Verbal And Written. This Includes The Ability To Effectively Communicate With Customers, As Well As With Other Team Members And Managers.

  • Organizational Skills: Big Lots Is A Fast-Paced Retail Environment, So Candidates Should Have Strong Organizational Skills To Keep Track Of Inventory, Stock Shelves, And Maintain A Clean And Organized Store.

  • Team Player: Retail Store Associates At Big Lots Work As Part Of A Team, So Candidates Should Be Able To Collaborate And Work Well With Others. This Includes Being Able To Take Direction From Managers, As Well As Being Able To Assist And Support Other Team Members.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • Multitasking

  • customer service

  • Merchandising

  • Cash Handling

  • Teamwork

  • Problem-Solving

  • Adapt

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Retail Store Associate in Pittsburgh, PA, USA is $19,000 - $30,000 per year. This can vary depending on the specific job duties, experience level, and location within the city.

Additional Information
Big Lots is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 28th, 2024
Apply BeforeJune 21st, 2025
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About Big Lots

Big Lots, Inc. is an American retail company headquartered in Columbus, Ohio with over 1,400 stores in 47 states.

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