Big Lots

Retail Store Associate

Big Lots

Chesapeake, VA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Big Lots, where we value hard work, dedication, and a passion for customer service. We are currently seeking a Retail Store Associate to join our team and help us create a positive shopping experience for our customers. As a Retail Store Associate, you will play a crucial role in ensuring our store runs smoothly and our customers walk away satisfied. We are looking for individuals who are friendly, organized, and have a strong attention to detail. If you are someone who takes pride in providing excellent customer service and enjoys working in a fast-paced retail environment, then we want to hear from you!

  1. Greet and welcome customers as they enter the store with a friendly and positive attitude.
  2. Assist customers with finding and selecting products, providing recommendations and answering any questions they may have.
  3. Maintain a clean and organized store environment at all times.
  4. Restock shelves and merchandise products as needed.
  5. Operate cash registers and handle customer transactions accurately and efficiently.
  6. Follow all store policies and procedures, including safety and security measures.
  7. Communicate effectively with team members and management to ensure a cohesive and productive work environment.
  8. Continuously strive to meet and exceed sales goals and customer service expectations.
  9. Handle customer complaints and resolve issues in a timely and professional manner.
  10. Keep up-to-date with current promotions and sales to effectively assist customers and drive sales.
  11. Assist in inventory management and stock replenishment.
  12. Attend and actively participate in store meetings and training sessions.
  13. Maintain knowledge of all products sold in the store and be able to provide information to customers.
  14. Ensure proper pricing and labeling of products on the sales floor.
  15. Adhere to all health and safety regulations while performing job duties.
Where is this job?
This job is located at Chesapeake, VA, USA
Job Qualifications
  • Excellent Customer Service Skills: A Retail Store Associate At Big Lots Should Possess Exceptional Customer Service Skills To Assist Customers In A Friendly And Efficient Manner.

  • Knowledge Of Retail Operations: The Ideal Candidate Should Have A Good Understanding Of Retail Operations Such As Inventory Management, Merchandising, And Cash Handling.

  • Strong Communication Skills: Effective Communication Is Essential For A Retail Store Associate As They Need To Interact With Customers, Co-Workers, And Managers On A Daily Basis.

  • Attention To Detail: Attention To Detail Is Crucial For A Retail Store Associate As They Need To Ensure That Products Are Displayed Correctly, Prices Are Accurate, And Inventory Is Well-Maintained.

  • Physical Stamina: This Job May Require Standing For Long Periods, Lifting Heavy Objects, And Being On Your Feet For Extended Hours. Therefore, Physical Stamina Is A Necessary Qualification For A Retail Store Associate At Big Lots.

Required Skills
  • Inventory Management

  • Communication

  • Sales

  • Time Management

  • Product knowledge

  • Organizational Skills

  • customer service

  • Merchandising

  • Cash Handling

  • Teamwork

  • Problem-Solving

  • Multit

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Retail Store Associate in Chesapeake, VA, USA is between $18,000 and $26,000 per year. However, this can vary depending on the specific company, location, and experience level of the individual. Some retail store associates may also receive additional benefits or bonuses, which could increase their overall earnings.

Additional Information
Big Lots is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 28th, 2024
Apply BeforeMay 10th, 2026
This job posting is from a verified source. 
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About Big Lots

Big Lots, Inc. is an American retail company headquartered in Columbus, Ohio with over 1,400 stores in 47 states.

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