Retail Store Associate
Are you a people person with a passion for retail and customer service? Do you thrive in a fast-paced environment and enjoy helping others? Big Lots is seeking a friendly and energetic Retail Store Associate to join our team! In this role, you will have the opportunity to interact with customers, stock shelves, and assist with store operations. We are looking for someone with a positive attitude, strong communication skills, and a desire to learn and grow. If you have a love for retail and a desire to provide exceptional customer service, we want to hear from you!
- Greet and engage with customers in a friendly and welcoming manner.
- Assist customers with finding products and providing product knowledge.
- Stock shelves and maintain a clean and organized store environment.
- Process customer transactions accurately and efficiently.
- Ensure customer satisfaction by addressing any concerns or issues in a timely and professional manner.
- Learn and maintain knowledge of current promotions and sales.
- Collaborate with team members to ensure efficient store operations.
- Display a positive attitude and enthusiasm for the job and the company.
- Continuously strive to improve customer service skills and product knowledge.
- Adhere to company policies and procedures, including safety and security guidelines.
- Communicate effectively with team members and management.
- Attend training sessions and meetings as required.
- Display a strong work ethic and willingness to take on additional tasks as needed.
- Contribute to a positive and supportive work environment.
- Represent the company in a professional and positive manner at all times.
Strong Customer Service Skills: A Retail Store Associate At Big Lots Must Possess Excellent Communication And Interpersonal Skills To Provide Exceptional Customer Service To Clients. This Includes The Ability To Handle And Resolve Customer Complaints Or Issues Effectively.
Knowledge Of Retail Operations: Candidates Should Have A Good Understanding Of Retail Operations, Including Sales, Inventory Management, And Merchandising. This Includes The Ability To Organize And Maintain Store Displays And Stock Shelves.
Cash Handling Experience: Retail Store Associates Are Responsible For Processing Sales Transactions And Handling Cash, Credit, Or Debit Card Payments. Therefore, Candidates With Prior Cash Handling Experience Are Preferred.
Team Player: The Ability To Work Well In A Team Is Essential For A Successful Retail Store Associate. This Includes The Ability To Collaborate With Coworkers, Follow Instructions, And Assist In Training New Employees.
Physical Stamina: Retail Store Associates Are Required To Stand For Long Periods, Lift And Move Heavy Items, And Be On Their Feet For Extended Periods. Therefore, Candidates Should Be Physically Fit And Able To Perform These Tasks Efficiently.
Communication Skills
Inventory Management
Time Management
Product knowledge
customer service
Merchandising
Cash Handling
Teamwork
Organization
Problem-Solving
Upselling
Sales Techniques
Communication
Conflict Resolution
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Retail Store Associate in Chesapeake, VA, USA is between $20,000 and $30,000 per year. However, this can vary depending on the specific job responsibilities, experience, and location of the store. Additionally, some stores may offer benefits such as commissions, bonuses, and employee discounts which can also impact the overall salary.
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Big Lots, Inc. is an American retail company headquartered in Columbus, Ohio with over 1,400 stores in 47 states.
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