Big Lots

Retail Store Associate

Big Lots

Phoenix, AZ, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

We are seeking a dynamic and customer-focused Retail Store Associate to join our team at Big Lots. As a member of our sales team, you will play a crucial role in providing exceptional service to our valued customers and ensuring a positive shopping experience. If you are a motivated and enthusiastic individual with a passion for retail, we invite you to apply for this exciting opportunity. Join us and be a part of a fun and supportive work environment!

  1. Provide exceptional customer service to all customers by greeting, assisting, and addressing any questions or concerns they may have.
  2. Ensure a positive and welcoming shopping experience for all customers by maintaining a clean and organized store environment.
  3. Utilize product knowledge and sales techniques to promote and sell merchandise to customers.
  4. Process transactions accurately and efficiently using the store's point-of-sale system.
  5. Assist in receiving and stocking merchandise on the sales floor to maintain appropriate inventory levels.
  6. Maintain knowledge of current promotions, policies, and procedures to effectively communicate with customers.
  7. Collaborate with team members to achieve sales goals and provide excellent customer service.
  8. Continuously strive to improve customer satisfaction by identifying and addressing any issues or concerns.
  9. Adhere to all company policies, procedures, and safety standards.
  10. Participate in ongoing training and development opportunities to enhance job knowledge and skills.
  11. Maintain a professional and positive attitude while representing the company.
  12. Contribute to a positive and cohesive team environment by fostering open communication and teamwork.
  13. Assist in other retail store tasks as needed, including but not limited to, merchandising, inventory management, and store maintenance.
  14. Uphold the company's values and brand image at all times.
  15. Strive to achieve personal and store sales goals while meeting or exceeding customer expectations.
  16. Continuously look for opportunities to improve the customer experience and offer suggestions for operational and sales process improvements.
Where is this job?
This job is located at Phoenix, AZ, USA
Job Qualifications
  • Excellent Customer Service Skills: A Retail Store Associate At Big Lots Should Have The Ability To Provide Exceptional Customer Service To Ensure Customer Satisfaction And Loyalty.

  • Strong Communication Skills: The Ability To Effectively Communicate With Customers And Team Members Is Essential For A Retail Store Associate To Ensure A Positive Shopping Experience.

  • Knowledge Of Retail Operations: A Candidate For This Position Should Have A Good Understanding Of Retail Operations, Including Inventory Management, Cashiering, And Merchandising.

  • Attention To Detail: A Retail Store Associate Should Have A Keen Eye For Detail To Ensure That Merchandise Is Displayed Correctly And The Store Is Well-Maintained.

  • Ability To Work In A Fast-Paced Environment: This Role Requires The Ability To Multitask And Work Efficiently In A Fast-Paced And Dynamic Retail Environment. A Candidate Should Be Able To Handle Multiple Responsibilities And Prioritize Tasks Effectively.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • Problem Solving

  • Organizational Skills

  • customer service

  • Merchandising

  • Cash Handling

  • Teamwork

  • Sales Techniques

  • Mult

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Retail Store Associate in Phoenix, AZ, USA is $23,000 - $34,000 per year. This range can vary depending on the specific job duties, experience level, and employer. Additionally, factors such as bonuses, benefits, and commission can also affect the overall salary.

Additional Information
Big Lots is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 28th, 2024
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
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About Big Lots

Big Lots, Inc. is an American retail company headquartered in Columbus, Ohio with over 1,400 stores in 47 states.

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