Big Lots

Retail Store Associate

Big Lots

Culver City, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you passionate about providing exceptional customer service and creating a positive shopping experience? Do you thrive in a fast-paced and dynamic retail environment? Look no further! Big Lots is seeking a highly motivated and friendly Retail Store Associate to join our team. As a Store Associate, you will play a crucial role in ensuring our customers receive top-notch service and find the products they need. If you are a team player with a positive attitude and a willingness to learn, we want to hear from you! Keep reading to learn more about the qualifications we are looking for in our next Retail Store Associate.

  1. Greet and assist customers in a friendly and professional manner.
  2. Provide exceptional customer service by actively listening to and addressing customer needs and concerns.
  3. Maintain a clean and organized sales floor, including restocking shelves and arranging displays.
  4. Accurately and efficiently process customer transactions using a point-of-sale system.
  5. Proactively seek out and suggest additional products to customers to increase sales.
  6. Stay knowledgeable about current promotions, discounts, and products in order to provide customers with accurate information.
  7. Work collaboratively with team members to achieve sales goals and ensure a positive shopping experience for customers.
  8. Continuously develop and maintain product knowledge to assist customers with product inquiries and purchases.
  9. Adhere to all company policies and procedures, including safety protocols and cash handling procedures.
  10. Maintain a positive attitude and professional demeanor at all times, even during busy or challenging situations.
  11. Attend and actively participate in training and team meetings to stay up-to-date on company policies, procedures, and products.
  12. Communicate effectively with management regarding customer feedback, product inquiries, and any issues or concerns.
  13. Assist with receiving and organizing merchandise shipments, as needed.
  14. Maintain a high level of personal integrity and professionalism while representing the company.
  15. Continuously strive to improve and provide suggestions for enhancing the customer experience.
Where is this job?
This job is located at Culver City, CA, USA
Job Qualifications
  • Excellent Customer Service Skills, With The Ability To Greet And Assist Customers In A Friendly And Professional Manner.

  • Strong Communication Skills, Both Verbal And Written, To Effectively Interact With Customers, Coworkers, And Management.

  • Knowledge Of Retail Operations And Merchandising, Including Experience With Stocking, Organizing, And Maintaining Store Inventory.

  • Cash Handling Experience, Including The Ability To Accurately Process Transactions And Handle Cash And Credit Card Payments.

  • Flexibility To Work A Variety Of Shifts, Including Nights, Weekends, And Holidays, As Well As The Ability To Stand For Extended Periods Of Time And Lift Up To 50 Pounds.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • customer service

  • Merchandising

  • Cash Handling

  • Teamwork

  • Problem-Solving

  • Upselling

  • Sales Techniques

  • Visual Merch

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Retail Store Associate in Culver City, CA, USA is $31,000 - $40,000 per year. However, this can vary based on factors such as the specific company, experience level, and job responsibilities. Some companies may offer higher salaries for more experienced or specialized roles, while others may offer lower salaries for entry-level positions. Additionally, location and cost of living can also impact salary ranges.

Additional Information
Big Lots is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 28th, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Big Lots

Big Lots, Inc. is an American retail company headquartered in Columbus, Ohio with over 1,400 stores in 47 states.

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