Big Lots

Retail Store Associate

Big Lots

Irving, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Big Lots – where every day is an opportunity to make a positive impact in our customers' lives! We are currently seeking a highly motivated and customer-centric Retail Store Associate to join our team. If you have a passion for providing exceptional service and a desire to work in a fast-paced retail environment, then we want to hear from you! As a Retail Store Associate, you will play a key role in creating a welcoming and enjoyable shopping experience for our customers. Your positive attitude, strong work ethic, and ability to thrive in a team environment will make you a valuable asset to our store. Join us at Big Lots and be a part of a company that values its employees and encourages growth and development.

  1. Greet and welcome customers to the store with a positive and friendly attitude.
  2. Assist customers with finding products and provide knowledgeable recommendations.
  3. Process transactions accurately and efficiently at the cash register.
  4. Maintain a clean and organized sales floor, ensuring all products are properly displayed and stocked.
  5. Answer customer inquiries and address any concerns or complaints in a professional manner.
  6. Collaborate with team members to achieve store goals and provide excellent customer service.
  7. Stay up-to-date on current promotions and sales to effectively communicate them to customers.
  8. Continuously strive to improve the customer experience by identifying areas for improvement and implementing solutions.
  9. Follow all company policies and procedures, including safety and security protocols.
  10. Attend training and development programs to enhance skills and knowledge.
  11. Maintain a positive and professional demeanor at all times, representing the company in a positive light.
  12. Assist with inventory management, including receiving and stocking merchandise.
  13. Handle customer returns and exchanges in accordance with company policies.
  14. Participate in store meetings and contribute ideas to improve store operations.
  15. Take on additional tasks and responsibilities as assigned by management.
Where is this job?
This job is located at Irving, TX, USA
Job Qualifications
  • Excellent Customer Service Skills: A Retail Store Associate At Big Lots Should Possess Strong Customer Service Abilities To Provide Exceptional Shopping Experiences For Customers.

  • Knowledge Of Sales And Merchandising Techniques: The Candidate Should Have A Working Knowledge Of Sales Techniques And Visual Merchandising To Effectively Promote Products And Drive Sales.

  • Strong Communication Skills: Effective Communication Is Key In A Retail Setting, And A Retail Store Associate Should Be Able To Communicate Clearly And Professionally With Customers And Team Members.

  • Ability To Work In A Fast-Paced Environment: Big Lots Is A High-Volume Retail Store, So The Ideal Candidate Should Be Able To Work Efficiently And Effectively In A Fast-Paced, Ever-Changing Environment.

  • Strong Organizational And Multitasking Abilities: Retail Store Associates Are Responsible For Various Tasks, Such As Restocking Shelves, Assisting Customers, And Processing Transactions. The Candidate Should Have Excellent Organizational And Multitasking Skills To Handle These Tasks Effectively.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • Attention to detail

  • customer service

  • Merchandising

  • Cash Handling

  • Teamwork

  • Organization

  • Problem-Solving

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Store Associate in Irving, TX, USA is between $21,000 and $35,000 per year. This can vary depending on the specific job responsibilities, experience level, and location within the city. Some factors that can also affect salary include the size and type of retail store, as well as any bonuses or benefits offered by the employer.

Additional Information
Big Lots is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 28th, 2024
Apply BeforeJuly 20th, 2025
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Big Lots

Big Lots, Inc. is an American retail company headquartered in Columbus, Ohio with over 1,400 stores in 47 states.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started