Big Lots

Furniture Sales Lead

Big Lots

Baton Rouge, LA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Big Lots, where we pride ourselves on providing our customers with quality furniture at affordable prices. We are currently seeking a motivated and experienced Furniture Sales Lead to join our team. As the Furniture Sales Lead, you will play a crucial role in leading and motivating our sales team to achieve our sales goals and provide exceptional customer service. We are looking for someone with a passion for furniture, excellent communication skills, and a proven track record in sales. If you are ready to take the next step in your career and join a dynamic team, we would love to hear from you!

  1. Lead and motivate the furniture sales team to achieve sales targets and provide exceptional customer service.
  2. Train and develop new team members on product knowledge, sales techniques, and customer service skills.
  3. Monitor and analyze sales data to identify areas for improvement and implement strategies to increase sales.
  4. Maintain a strong understanding of the furniture products, pricing, and promotions to effectively assist customers and drive sales.
  5. Ensure that the sales floor is properly stocked, organized, and visually appealing to attract and retain customers.
  6. Collaborate with the store manager to create and implement sales strategies and promotions to increase furniture sales.
  7. Handle customer inquiries, complaints, and returns in a professional and timely manner.
  8. Build and maintain strong relationships with customers to encourage repeat business and positive word-of-mouth referrals.
  9. Stay up-to-date on industry trends, competitor products, and pricing to provide a competitive edge in the market.
  10. Monitor and maintain inventory levels to ensure product availability and minimize out-of-stock situations.
  11. Communicate effectively with other departments to ensure a smooth and efficient customer experience.
  12. Adhere to company policies and procedures, including safety and security protocols.
  13. Participate in regular team meetings and provide feedback to improve overall sales and customer service.
  14. Continuously strive to meet and exceed personal and team sales goals.
  15. Represent the company in a professional manner and promote a positive brand image to customers.
Where is this job?
This job is located at Baton Rouge, LA, USA
Job Qualifications
  • Experience In Furniture Sales: The Ideal Candidate Should Have A Minimum Of 3 Years Of Experience In A Furniture Sales Role, Preferably In A Retail Setting. This Will Ensure That They Have A Good Understanding Of The Industry And Are Able To Effectively Assist Customers In Making Purchasing Decisions.

  • Strong Sales Skills: A Furniture Sales Lead Should Have A Proven Track Record Of Meeting And Exceeding Sales Targets. This Requires Excellent Communication And Negotiation Skills, As Well As The Ability To Upsell And Cross-Sell Products.

  • Product Knowledge: A Successful Furniture Sales Lead Should Have A Comprehensive Understanding Of The Furniture Products Being Sold At Big Lots. This Includes Knowledge Of Materials, Features, And Pricing, As Well As The Ability To Answer Any Customer Questions Or Concerns.

  • Leadership Abilities: As A Sales Lead, This Role Will Require The Candidate To Lead And Motivate A Team Of Sales Associates. Therefore, They Should Possess Strong Leadership Skills, Including The Ability To Delegate Tasks, Provide Guidance And Support, And Resolve Conflicts.

  • Customer Service Mindset: At Big Lots, Customer Satisfaction Is A Top Priority. The Ideal Candidate For This Role Should Have A Customer-Centric Mindset And Be Able To Provide Exceptional Service To All Customers. This Includes Being Friendly, Approachable, And Willing To Go Above And Beyond To Ensure A Positive Shopping Experience.

Required Skills
  • Communication Skills

  • Inventory Management

  • Time Management

  • Team Management

  • Negotiation skills

  • Product knowledge

  • customer service

  • Visual merchandising

  • Problem-Solving

  • Sales Techniques

  • Marketing Strategies

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Work ethic

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Furniture Sales Lead in Baton Rouge, LA, USA is $30,000 - $45,000 per year. However, this may vary depending on factors such as experience, qualifications, and the specific company or store the sales lead is working for.

Additional Information
Big Lots is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 21st, 2024
Apply BeforeMay 22nd, 2025
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About Big Lots

Big Lots, Inc. is an American retail company headquartered in Columbus, Ohio with over 1,400 stores in 47 states.

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