Are you an experienced and highly motivated furniture sales lead with a passion for delivering amazing customer service? Big Lots is looking for a professional to join our furniture team and lead our sales associates to success. You should be an innovative problem solver who is comfortable working in a fast-paced environment. If you have a strong work ethic and a commitment to excellence, we would love to hear from you!To be successful in this role, you must have at least 2 years of experience in a furniture sales leadership role, a proven track record of delivering exceptional customer service, and excellent communication and organizational skills. You must also be able to develop and implement sales strategies, coach and develop team members, and ensure compliance with company policies and procedures. If you think you have the skills and drive to excel in this role, we would love to hear from you!
Responsibilities:
- Lead and motivate a team of furniture sales associates to success.
- Develop and implement sales strategies.
- Coach and develop team members.
- Ensure compliance with company policies and procedures.
- Deliver exceptional customer service.
- Enhance customers’ shopping experiences.
- Troubleshoot customer service issues and resolve them in a timely manner.
- Foster a positive team environment.
- Assist in the training of new team members.
- Monitor team performance and provide feedback.
Ability To Work In A Fast-Paced Environment
Ability To Work Independently
Excellent Customer Service Skills
Basic Computer Skills
Strong Communication Skills
Knowledge Of Furniture Styles And Trends
Familiarity With Standard Furniture Measurements
Ability To Lift And Move Merchandise
Training
Coaching
customer service
Merchandising
Listening
Pricing
Organization
Problem-Solving
Upselling
Promoting
Negotiating
Adapting
Selling
Inventorying
Displaying
Communication
Leadership
Time management
Interpersonal Skills
creativity
Critical thinking
Organizational skills
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Furniture Sales Lead in Detroit, MI, USA is $32,000 to $47,000 per year. This salary range varies depending on the individual's experience, qualifications, and the company they work for.
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Big Lots, Inc. is an American retail company headquartered in Columbus, Ohio with over 1,400 stores in 47 states.

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