Freight Processing Lead

We are looking for a Freight Processing Lead to join our team at Big Lots. This position provides an opportunity to oversee the freight processing team and ensure high levels of customer service and organizational efficiency. The ideal candidate will have at least one year of experience in a leadership role, excellent communication and problem solving skills, and a strong work ethic. If you’re committed to making a positive impact and possess the qualifications we’re seeking, we’d love to hear from you!

Responsibilities:

1. Lead and manage the freight processing team to ensure high levels of customer service and organizational efficiency.
2. Ensure that all shipments are processed accurately and in a timely manner.
3. Develop strategies to improve operational efficiency and customer service.
4. Monitor freight processing processes and recommend improvements.
5. Train and mentor team members to ensure they are meeting performance goals.
6. Resolve customer complaints and concerns in a professional and timely manner.
7. Communicate regularly with other departments to ensure customer orders are met in a timely manner.
8. Create and maintain a positive working environment for all team members.
9. Maintain accurate records of shipments and freight processing activities.
10. Adhere to safety policies and procedures at all times.

According to JobzMall, the average salary range for a Freight Processing Lead in Minneapolis, MN, USA is $37,000 - $56,000 per year. This can vary depending on experience, the size of the company, and the industry that the company is in.

Big Lots, Inc. is an American retail company headquartered in Columbus, Ohio with over 1,400 stores in 47 states.