Bharti Airtel

Service Delivery Lead

Bharti Airtel

Gurugram, Haryana, India
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

At Bharti Airtel, we are looking for a self-motivated and experienced Service Delivery Lead to oversee and direct the day-to-day operational activities of our Service Delivery team. As part of the Operations team, the Service Delivery Lead will be responsible for ensuring the successful and timely delivery of services to our customers through the efficient management of resources, processes, and technology.The ideal candidate for this role should have a Bachelor's degree in Business Administration or a related field and at least 5 years of experience in a similar role. They should also possess strong leadership and communication skills, with the ability to manage complex projects and motivate a team to deliver outstanding results. Above all, they should be passionate about our mission and embody the values of Airtel.

Where is this job?
This job is located at Gurugram, Haryana, India
Job Qualifications
  • Bachelor's Degree In Business Administration

  • Excellent Problem-Solving And Analytical Skills

  • Strong Organizational And Time Management Skills

  • Engineering

  • Computer Science Or Related Field

  • Minimum Years Of Experience In A Service Delivery Or Project Management Role

  • Proven Track Record Of Successful Delivery Of Projects And Services

  • Strong Communication And Interpersonal Skills

  • Ability To Work In A Fast-Paced And Changing Environment

Required Skills
  • Networking

  • Planning

  • Communication

  • Negotiation

  • Leadership

  • Technical

  • Collaboration

  • Analytical

  • Problem-Solving

  • Organizational

  • Decision-Making

  • Time-Management

  • Customer-Service

  • Innovation

  • Strategic-Thinking

Soft Skills
  • Communication

  • Conflict Resolution

  • Decision Making

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Service Delivery Lead in Gurugram, Haryana, India is Rs. 7,00,000 - Rs. 11,00,000 per annum.

Additional Information
Bharti Airtel is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesHindi
Job PostedMay 12th, 2023
Apply BeforeAugust 19th, 2025
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About Bharti Airtel

Bharti Airtel Ltd. engages in the business of providing telecommunication systems and services, passive infrastructure services, and direct to home services. The company operates its business through the following segments: Mobile Services India and South Asia, Mobile Services Africa, Telemedia Services, Digital TV Services, Airtel Business, and Tower Infrastructure Services.

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