Bharti Airtel

Nodal Officer

Bharti Airtel

Bengaluru, Karnataka, India
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

We are looking for an experienced Nodal Officer to join our team at Bharti Airtel. This is an exciting opportunity to work with a leading telecom company and make a real impact in our customer service operations.The successful candidate should have excellent communication and customer service skills, as well as an in-depth understanding of the telecom industry. They should be a team player, highly organized, and have the ability to work under pressure.The Nodal Officer will be responsible for ensuring customer satisfaction and resolving customer complaints. They will be required to follow up on customer queries, analyze customer feedback, and provide recommendations for improving customer service operations. This position requires a high level of customer service and technical proficiency.

Where is this job?
This job is located at Bengaluru, Karnataka, India
Job Qualifications
  • Excellent Communication And Interpersonal Skills

  • Bachelor's Degree In Telecommunications

  • Business Administration Or A Related Field

  • Ability To Work Independently And In Teams

  • Knowledge Of Customer Service Principles And Practices

  • Ability To Analyze Data And Draw Conclusions

  • Proficiency In Various Software Programs

  • Ability To Multitask And Manage Multiple Projects Simultaneously

  • Experience In Customer Service Or A Related Field

Required Skills
  • Documentation

  • Networking

  • Troubleshooting

  • Planning

  • Communication

  • Problem Solving

  • Negotiation

  • Leadership

  • customer service

  • Reporting

  • Analytics

  • Execution

  • Teamwork

  • Monitoring

  • Organizational

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Time management

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Nodal Officer in Bengaluru, Karnataka, India is between Rs. 2,00,000 to Rs. 8,00,000 per year. This salary range may vary depending on the individual's qualifications, experience, and other factors.

Additional Information
Bharti Airtel is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesHindi
Job PostedMay 12th, 2023
Apply BeforeMay 22nd, 2025
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About Bharti Airtel

Bharti Airtel Ltd. engages in the business of providing telecommunication systems and services, passive infrastructure services, and direct to home services. The company operates its business through the following segments: Mobile Services India and South Asia, Mobile Services Africa, Telemedia Services, Digital TV Services, Airtel Business, and Tower Infrastructure Services.

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