
Nodal Officer
We are looking for an experienced Nodal Officer to join our team at Bharti Airtel. This is an exciting opportunity to work with a leading telecom company and make a real impact in our customer service operations.The successful candidate should have excellent communication and customer service skills, as well as an in-depth understanding of the telecom industry. They should be a team player, highly organized, and have the ability to work under pressure.The Nodal Officer will be responsible for ensuring customer satisfaction and resolving customer complaints. They will be required to follow up on customer queries, analyze customer feedback, and provide recommendations for improving customer service operations. This position requires a high level of customer service and technical proficiency.
Excellent Communication And Interpersonal Skills
Bachelor's Degree In Telecommunications
Business Administration Or A Related Field
Ability To Work Independently And In Teams
Knowledge Of Customer Service Principles And Practices
Ability To Analyze Data And Draw Conclusions
Proficiency In Various Software Programs
Ability To Multitask And Manage Multiple Projects Simultaneously
Experience In Customer Service Or A Related Field
Documentation
Networking
Troubleshooting
Planning
Communication
Problem Solving
Negotiation
Leadership
customer service
Reporting
Analytics
Execution
Teamwork
Monitoring
Organizational
Communication
Leadership
Negotiation
Time management
creativity
Organization
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Nodal Officer in Bengaluru, Karnataka, India is between Rs. 2,00,000 to Rs. 8,00,000 per year. This salary range may vary depending on the individual's qualifications, experience, and other factors.
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Bharti Airtel Ltd. engages in the business of providing telecommunication systems and services, passive infrastructure services, and direct to home services. The company operates its business through the following segments: Mobile Services India and South Asia, Mobile Services Africa, Telemedia Services, Digital TV Services, Airtel Business, and Tower Infrastructure Services.

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