
Desktop Technician
Provides technical support by applying basic understanding of computer systems, products and services. Helps maintain information technology service, functionality and user satisfaction by answering questions and/or resolving routine problems. Supports business operations by providing technical support and delivering reliable high performance applications and technical service. Ensures user satisfaction by diagnosing and quickly resolving issues using established guidelines. Provides accurate accountability and documentation of issues and activity within the company ticket tracking system. Follow-up with appropriate parties regarding data integrity.
Minimum 12 to 18 months related experience in area of specialty.
Experience in Cherwell preferred.
Sql
XML
MS Excel
MS Word
MS Outlook
Customer Service skills
Data Processing
Adaptable
Communication
Multitasking
Problem Solving
According to JobzMall, the average salary range for a Desktop Technician in 6201 N 24th Pkwy, Phoenix, AZ 85016, USA is between $38,000 and $72,000 per year. Salaries can vary depending on factors such as experience, education, certifications, and specific skills.
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Best Western International, Inc., operator of the Best Western Hotels & Resorts brand, operates over 4,100 hotels and motels worldwide. The chain, with its corporate headquarters in Phoenix, Arizona, operates more than 2,000 hotels in North America. The brand was founded by M.K. Guertin in 1946.

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