Becton Dickinson

Service Quality Specialist – Data Analysis

Becton Dickinson

Plymouth, UK
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

At Becton Dickinson, we are looking for a dedicated and detail-oriented Service Quality Specialist with expertise in data analysis to join our team. The successful candidate will be responsible for monitoring, analyzing, and improving the quality of services delivered to our customers.The ideal candidate should be a self-starter who is comfortable working independently and thrives in a fast-paced, deadline-driven environment. We are searching for someone with excellent analytical, problem-solving, and communication skills who can collaborate with different teams and departments.To be considered for this role, you must have a Bachelor's degree in Computer Science, Business Administration, or a related field and at least three years of experience working in a related role. Knowledge of quality assurance principles and data analysis tools is also required.If you have the qualifications and enthusiasm to take on this exciting role, we would love to hear from you.

Where is this job?
This job is located at Plymouth, UK
Job Qualifications
  • Excellent Communication Skills

  • Strong Analytical Skills

  • Ability To Work Independently

  • Good Problem Solving Skills

  • Knowledge Of Relevant Software Applications

  • Ability To Collaborate With Team Members

  • Ability To Interpret And Apply Data

  • Experience In Customer Service Or Quality Assurance

Required Skills
  • Documentation

  • Quality Assurance

  • Quality Improvement

  • Training

  • Data Analysis

  • statistical analysis

  • Problem Solving

  • Auditing

  • Reporting

  • Root Cause Analysis

  • Compliance

  • Process optimization

  • Performance monitoring

  • System analysis

  • Service Improvement

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Time-Management

Compensation

According to JobzMall, the average salary range for a Service Quality Specialist – Data Analysis in Plymouth, UK is £27,500 to £42,000. This salary range can vary depending on the experience of the individual, the size and scope of the company they are working for, and the specific duties and responsibilities of the role.

Additional Information
Becton Dickinson is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 23rd, 2023
Apply BeforeJuly 20th, 2025
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About Becton Dickinson

The BD Life Sciences segment delivers innovative solutions from discovery to diagnosis, continually advancing science and clinical outcomes across infectious disease and cancer. Offerings include preanalytical solutions for sample management, immunology research solutions, including flow cytometry and multiomics tools, microbiology and molecular diagnostics, lab automation and informatics solutions, as well as differentiated reagents and assays.

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