
Service Quality Specialist – Data Analysis
At Becton Dickinson, we are looking for a dedicated and detail-oriented Service Quality Specialist with expertise in data analysis to join our team. The successful candidate will be responsible for monitoring, analyzing, and improving the quality of services delivered to our customers.The ideal candidate should be a self-starter who is comfortable working independently and thrives in a fast-paced, deadline-driven environment. We are searching for someone with excellent analytical, problem-solving, and communication skills who can collaborate with different teams and departments.To be considered for this role, you must have a Bachelor's degree in Computer Science, Business Administration, or a related field and at least three years of experience working in a related role. Knowledge of quality assurance principles and data analysis tools is also required.If you have the qualifications and enthusiasm to take on this exciting role, we would love to hear from you.
Excellent Communication Skills
Strong Analytical Skills
Ability To Work Independently
Good Problem Solving Skills
Knowledge Of Relevant Software Applications
Ability To Collaborate With Team Members
Ability To Interpret And Apply Data
Experience In Customer Service Or Quality Assurance
Documentation
Quality Assurance
Quality Improvement
Training
Data Analysis
statistical analysis
Problem Solving
Auditing
Reporting
Root Cause Analysis
Compliance
Process optimization
Performance monitoring
System analysis
Service Improvement
Communication
Conflict Resolution
Leadership
Interpersonal Skills
creativity
Organization
Teamwork
Adaptability
Problem-Solving
Time-Management
According to JobzMall, the average salary range for a Service Quality Specialist – Data Analysis in Plymouth, UK is £27,500 to £42,000. This salary range can vary depending on the experience of the individual, the size and scope of the company they are working for, and the specific duties and responsibilities of the role.
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The BD Life Sciences segment delivers innovative solutions from discovery to diagnosis, continually advancing science and clinical outcomes across infectious disease and cancer. Offerings include preanalytical solutions for sample management, immunology research solutions, including flow cytometry and multiomics tools, microbiology and molecular diagnostics, lab automation and informatics solutions, as well as differentiated reagents and assays.

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