Coordinador de Soporte Clínico

Are you passionate about providing support to healthcare professionals and ensuring the delivery of high-quality medical products? Do you have experience in clinical support and a strong understanding of medical devices and their applications? Becton Dickinson is seeking a motivated and knowledgeable Coordinador de Soporte Clínico to join our team and play a vital role in supporting our customers and driving the success of our clinical support program. If you are a dedicated and skilled professional with a desire to make a meaningful impact in the healthcare industry, we encourage you to apply for this exciting opportunity.

1. Provide clinical support to healthcare professionals in the use and application of medical devices.
2. Ensure the delivery of high-quality medical products to customers.
3. Collaborate with cross-functional teams to develop and implement effective clinical support programs.
4. Conduct product trainings and demonstrations for healthcare professionals.
5. Troubleshoot and resolve any technical issues or concerns related to medical devices.
6. Maintain a thorough understanding of medical devices and their applications, staying up-to-date with industry developments and advancements.
7. Serve as a point of contact for customers, answering any inquiries and providing timely and accurate support.
8. Monitor and analyze customer feedback and usage data to identify areas for improvement and make recommendations for product enhancements.
9. Coordinate and schedule appointments and meetings with healthcare professionals for product demonstrations and trainings.
10. Develop and maintain strong relationships with key customers to ensure their needs are met and their satisfaction is maintained.
11. Collaborate with sales and marketing teams to support the promotion and sales of medical devices.
12. Participate in conferences and trade shows to showcase products and provide support to potential customers.
13. Prepare and present reports and presentations on clinical support activities and outcomes.
14. Adhere to all company policies, procedures, and guidelines, as well as relevant industry regulations and standards.
15. Continuously seek opportunities for professional development and improvement to enhance job performance.

According to JobzMall, the average salary range for a Coordinador de Soporte Clínico in Mexico City, CDMX, Mexico is between $20,000 MXN and $35,000 MXN per month. This can vary depending on factors such as the specific industry, company size, and level of experience.

The BD Life Sciences segment delivers innovative solutions from discovery to diagnosis, continually advancing science and clinical outcomes across infectious disease and cancer. Offerings include preanalytical solutions for sample management, immunology research solutions, including flow cytometry and multiomics tools, microbiology and molecular diagnostics, lab automation and informatics solutions, as well as differentiated reagents and assays.