Senior Field Service Engineer - Vancouver, Canada

Welcome to Beckman Coulter, a leading global provider of diagnostic and lab equipment for the healthcare industry. We are seeking a highly skilled and experienced Senior Field Service Engineer to join our team in beautiful Vancouver, Canada. In this role, you will have the opportunity to use your technical expertise and customer service skills to provide top-notch support to our valued clients. As a key member of our Field Service team, you will be responsible for installing, maintaining, and repairing our equipment in various healthcare facilities. If you are a problem-solver with a passion for delivering exceptional service and have a strong background in engineering, we want to hear from you!

1. Install, maintain, and repair diagnostic and lab equipment at healthcare facilities in Vancouver, Canada.
2. Utilize technical expertise to troubleshoot and resolve equipment issues in a timely and efficient manner.
3. Provide exceptional customer service to clients, ensuring their needs and concerns are addressed promptly.
4. Serve as a subject matter expert on all Beckman Coulter equipment, including staying up-to-date on new products and features.
5. Collaborate with other team members and departments to ensure seamless customer service and support.
6. Document all service activities, including equipment maintenance, repairs, and client interactions.
7. Develop and maintain strong relationships with clients, identifying and addressing their needs and concerns.
8. Keep accurate records of equipment inventory and ensure proper stock levels are maintained.
9. Conduct training sessions for clients and colleagues on the proper use and maintenance of Beckman Coulter equipment.
10. Adhere to all company policies and procedures, as well as safety regulations, while performing job duties.

According to JobzMall, the average salary range for a Senior Field Service Engineer - Vancouver, Canada in Vancouver, BC, Canada is between $80,000 and $110,000 CAD per year. This can vary depending on the specific company, industry, and level of experience.

Beckman Coulter Inc., is a Danaher Corporation company that develops, manufactures and markets products that simplify, automate and innovate complex biomedical testing.