Field Service Representative - Vancouver Island, British Columbia

Hello there! Are you a highly motivated and customer-focused individual looking for a challenging and rewarding career opportunity? Look no further! Beckman Coulter is seeking a Field Service Representative to join our dynamic team on beautiful Vancouver Island in British Columbia. In this role, you will have the opportunity to provide exceptional technical support and service to our valued customers. If you have a passion for problem-solving, excellent communication skills, and a strong technical background, we want to hear from you! Join us and be a part of our mission to improve healthcare outcomes for patients worldwide.

1. Provide exceptional technical support and service to customers in a timely and professional manner.
2. Troubleshoot and resolve technical issues related to Beckman Coulter products.
3. Conduct on-site visits to customer locations to install, maintain, and repair equipment.
4. Build and maintain positive relationships with customers, ensuring a high level of customer satisfaction.
5. Proactively identify and address potential issues to prevent future problems.
6. Communicate effectively with customers to understand their needs and provide appropriate solutions.
7. Maintain accurate and detailed service records, including equipment maintenance and repairs.
8. Collaborate with internal teams to ensure customer needs are met and issues are resolved promptly.
9. Stay up-to-date on product knowledge and industry trends to provide expert technical support.
10. Travel to different locations within Vancouver Island, British Columbia as needed.
11. Comply with all company policies and procedures, as well as safety standards.
12. Represent Beckman Coulter in a professional and positive manner at all times.
13. Continuously strive to improve processes and procedures to enhance customer satisfaction.
14. Participate in training and development opportunities to enhance job knowledge and skills.
15. Contribute to a positive and collaborative team environment.

According to JobzMall, the average salary range for a Field Service Representative - Vancouver Island, British Columbia is between $48,000 and $70,000 CAD per year. This can vary depending on the industry, company size, and level of experience. Some companies may also offer additional benefits such as bonuses, commission, and mileage reimbursement.

Beckman Coulter Inc., is a Danaher Corporation company that develops, manufactures and markets products that simplify, automate and innovate complex biomedical testing.