Field Service and Applications Specialist - Molecular Diagnostics

Are you ready to take your career to the next level in the dynamic field of molecular diagnostics? Look no further than Beckman Coulter! We are seeking a highly motivated and knowledgeable Field Service and Applications Specialist to join our team. As a leader in the healthcare industry, Beckman Coulter is dedicated to providing innovative solutions that improve patient outcomes. In this role, you will have the opportunity to work directly with customers, providing technical support, training, and troubleshooting for our cutting-edge molecular diagnostic instruments. If you have a passion for technology, a strong understanding of molecular biology, and a customer-centric mindset, we want to hear from you!

1. Provide technical support for Beckman Coulter's molecular diagnostic instruments to customers.
2. Conduct training for customers on the proper use and maintenance of our instruments.
3. Troubleshoot and resolve technical issues with our instruments in a timely manner.
4. Build and maintain strong relationships with customers, serving as a point of contact for their technical needs.
5. Stay up-to-date with the latest advancements and updates in molecular biology and diagnostic technology.
6. Collaborate with sales and marketing teams to identify and pursue new business opportunities.
7. Conduct on-site visits to customer facilities to perform installations, preventative maintenance, and repairs.
8. Utilize strong communication and problem-solving skills to ensure customer satisfaction.
9. Maintain accurate records of customer interactions and provide detailed reports to management.
10. Continuously assess and improve upon service processes to increase efficiency and effectiveness.

According to JobzMall, the average salary range for a Field Service and Applications Specialist - Molecular Diagnostics in Riyadh Saudi Arabia is approximately $60,000 to $80,000 USD per year. This salary range can vary depending on factors such as experience, education, and the specific company and industry.

Beckman Coulter Inc., is a Danaher Corporation company that develops, manufactures and markets products that simplify, automate and innovate complex biomedical testing.