Bath & Body Works

How is performance evaluated at Bath & Body Works?

Performance at Bath & Body Works is evaluated through a combination of metrics including sales, customer service, store appearance, and goal setting. Store managers assess individual team member performance by monitoring sales goals, customer service ratings, and personal metrics. They also provide feedback and coaching to help team members improve their performance. Additionally, the company’s corporate office evaluates store performance on a quarterly basis. This evaluation includes reviewing sales performance, customer service ratings, store appearance, and goal setting. This helps the company to ensure that all stores are meeting the same high standards.