
Desktop Technician
Barnes & Noble is looking for a Desktop Technician who is a tech-savvy professional and a critical thinker, with a commitment to excellence. The successful candidate will have a strong technical background and the ability to troubleshoot technical issues in a timely manner. The Desktop Technician will be responsible for providing technical support to our customers and resolving desktop and laptop hardware and software problems.The ideal candidate must have a comprehensive understanding of Windows OS, network protocols, and hardware troubleshooting. He or she must be comfortable working in a fast-paced environment, possess excellent communication and customer service skills, and evaluate customer needs effectively. The Desktop Technician must be detail-oriented, organized, and able to work independently and as part of a team. We are seeking an individual who is passionate about technology and eager to help our customers get the most out of their experience.
Ability To Work Independently
High School Diploma Or Equivalent
Excellent Written And Verbal Communication Skills
Ability To Troubleshoot Hardware And Software Issues
At Least Two Years Of Experience In A Customer Service Environment
Knowledge And Understanding Of Pc Operating Systems
Knowledge Of Basic Network Protocols And Technologies
Familiarity With Printers And Other Peripheral Devices
Security
Networking
Windows
Linux
Troubleshooting
Printers
Cabling
Maintenance
Mac
Backups
User Support
Servers
Patches
Installs
Updates
Communication
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
Organization
flexibility
Critical thinking
Teamwork
According to JobzMall, the average salary range for a Desktop Technician in Seattle, WA, USA is $18.00-$24.00 per hour. This range is based on various factors, such as experience, education, certifications, and the specific employer. The actual salary offered may be higher or lower than this range depending on these factors.
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