Frequently Asked Questions about Barnes & Noble Careers

There are a variety of positions available at Barnes & Noble, including retail sales associates, cashiers, merchandise stockers, supervisors, booksellers, cafe associates, and store managers. Other positions may include web developers, digital marketing specialists, customer service representatives, IT technicians, and human resources specialists.

The easiest way to apply for a position at Barnes & Noble is to visit their website at www.barnesandnoble.com and click on the “Careers” tab at the bottom of the page. From there, you can search for available positions and submit an online application.

You can contact the Human Resources department at Barnes & Noble by calling their toll free number at 1-800-THE-BOOK (1-800-843-2665), or by emailing them at [email protected].

The hiring process at Barnes & Noble typically begins with submitting an online application and/or resume. After submitting your application, you may receive an email or phone call from a recruiter to schedule a phone interview. During the phone interview, the recruiter will ask you more detailed questions about your qualifications and experience. If you're a good fit, you will then be invited to an in-person interview with a hiring manager at the store. During this interview, you will be asked more in-depth questions about your experience, skills, and abilities. Once the interview is complete, you may be offered a position and asked to complete background checks and other paperwork.

Yes, Barnes & Noble offers a variety of benefits, including but not limited to paid time off, health insurance, 401(k) matching, an employee discount, tuition reimbursement, and a flexible spending account.

Barnes & Noble provides a variety of training opportunities for employees, including online and in-person courses, workshops, webinars, and certifications. Examples of training topics include customer service, product knowledge, sales, and inventory management. Additionally, Barnes & Noble offers several professional development programs, such as an onboarding program, a leadership development program, and a business management program.

The onboarding process at Barnes & Noble typically takes about two weeks, depending on the position and location. This includes the onboarding paperwork, background check, drug test, and orientation.

The average salary for a position at Barnes & Noble varies widely depending on the role and location. Generally speaking, the average salary for a full-time position at Barnes & Noble is around $12.00 per hour.

Barnes & Noble’s culture is one of collaboration and respect. Employees are encouraged to think creatively and take initiative. Barnes & Noble has a strong focus on customer service and strives to provide the best possible experience for its customers. The company also values diversity and inclusion, and is committed to providing a safe and respectful work environment for all employees.

Yes, Barnes & Noble offers promotional and career growth opportunities. Associates may be able to advance to higher levels within the company, such as to store manager, district manager, and regional manager. Opportunities may also be available to become a supervisor or team leader.

1. Strong customer service skills. 2. Ability to work in a fast-paced environment. 3. Knowledge of book and media industry. 4. Excellent organizational and communication skills. 5. Proficiency with point-of-sale systems. 6. Working knowledge of social media platforms. 7. Experience in merchandising and product display. 8. Ability to multitask and prioritize tasks. 9. Working knowledge of computers and online platforms. 10. Ability to work independently and as part of a team.

Unfortunately, Barnes & Noble does not offer telecommuting opportunities at this time.

Barnes & Noble employees typically receive performance reviews annually.

Yes, Barnes & Noble offers a tuition reimbursement program for eligible employees. Eligible employees can receive up to $3,000 per calendar year for tuition, fees, and books for approved college courses.

The dress code for employees at Barnes & Noble is generally business casual. Employees are encouraged to dress in a neat, professional manner, and clothing should be comfortable and appropriate for customer service. Shoes should be clean and appropriate for the work environment.

Yes, Barnes & Noble employees are eligible for a 20% discount on books and other items purchased in-store and online. They also receive an additional 10% discount on items purchased during the Friends & Family event.

The typical work schedule for Barnes & Noble employees varies based on the position, store location, and individual's availability. Most Barnes & Noble stores are open from approximately 9:00 a.m. to 10:00 p.m. Monday through Saturday, and 10:00 a.m. to 9:00 p.m. on Sundays. Generally, employees are expected to work a 5-day work week, with 8-hour shifts, and may be required to work nights and weekends.

Barnes & Noble employees receive two weeks of paid vacation each year. They can also use up to five days of personal time each year. Employees are also eligible for paid holidays, sick days, and bereavement leave.

Barnes & Noble has an established process for addressing employee conflicts. All employee disputes should be reported to the store manager or Human Resources department. The manager or HR representative will document the conflict and work with the employees to resolve the dispute. This could involve facilitating a discussion between the employees, providing a platform for each party to express their grievances, and exploring potential solutions. If the dispute is not resolved, the manager or HR representative may refer the employees to a mediator or arbitrator.

Yes, Barnes & Noble offers a number of employee-led initiatives, such as the Barnes & Noble Book Club and the Barnes & Noble Book Buddies program. Additionally, the company has an Employee Engagement Committee (EEC) that works to create an engaging and motivating work environment for employees. The committee also organizes events for employees and their families, such as holiday parties and summer picnics.