
Desktop Technician
At Barnes & Noble, we are dedicated to providing our customers with a great shopping experience and delivering the best service in the industry. As a Desktop Technician, you will play an important role in helping to ensure that the technology infrastructure that powers our stores is reliable and up to date. You will be responsible for maintaining and troubleshooting desktop hardware and software issues, as well as providing exceptional customer service.To be successful in this role, you should have a good understanding of desktop hardware and software, as well as experience with troubleshooting and repair. You should also have excellent customer service skills, as you will be interacting with Barnes & Noble customers. In addition, you should be well organized, highly detail oriented, and have excellent problem-solving skills. If you have a passion for technology and providing outstanding customer service, then this might be the perfect role for you.
Excellent Customer Service Skills
Knowledge Of Windows Operating Systems
A+
Network+ Certification
Technical Support Experience
Ability To Troubleshoot Hardware And Software
Ability To Diagnose And Repair Issues
Understanding Of Networking And Security Principles
Networking
Troubleshooting
Operating Systems
Technical Support
customer service
Printer setup
Security configuration
Software Installation
System Monitoring
Data Backup
Diagnostics
System Upgrades
System Maintenance
Hardware Repair
Network Connectivity
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
Organization
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Desktop Technician in San Antonio, TX, USA is $39,000 to $68,000 per year. The median salary for a Desktop Technician in San Antonio is $52,000, which is slightly higher than the national average of $50,000 per year. Salaries vary depending on experience, certifications, and other factors.
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