Barnes & Noble

Desktop Technician

Barnes & Noble

San Antonio, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At Barnes & Noble, we are dedicated to providing our customers with a great shopping experience and delivering the best service in the industry. As a Desktop Technician, you will play an important role in helping to ensure that the technology infrastructure that powers our stores is reliable and up to date. You will be responsible for maintaining and troubleshooting desktop hardware and software issues, as well as providing exceptional customer service.To be successful in this role, you should have a good understanding of desktop hardware and software, as well as experience with troubleshooting and repair. You should also have excellent customer service skills, as you will be interacting with Barnes & Noble customers. In addition, you should be well organized, highly detail oriented, and have excellent problem-solving skills. If you have a passion for technology and providing outstanding customer service, then this might be the perfect role for you.

Where is this job?
This job is located at San Antonio, TX, USA
Job Qualifications
  • Excellent Customer Service Skills

  • Knowledge Of Windows Operating Systems

  • A+

  • Network+ Certification

  • Technical Support Experience

  • Ability To Troubleshoot Hardware And Software

  • Ability To Diagnose And Repair Issues

  • Understanding Of Networking And Security Principles

Required Skills
  • Networking

  • Troubleshooting

  • Operating Systems

  • Technical Support

  • customer service

  • Printer setup

  • Security configuration

  • Software Installation

  • System Monitoring

  • Data Backup

  • Diagnostics

  • System Upgrades

  • System Maintenance

  • Hardware Repair

  • Network Connectivity

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Desktop Technician in San Antonio, TX, USA is $39,000 to $68,000 per year. The median salary for a Desktop Technician in San Antonio is $52,000, which is slightly higher than the national average of $50,000 per year. Salaries vary depending on experience, certifications, and other factors.

Additional Information
Barnes & Noble is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 15th, 2023
Apply BeforeJuly 20th, 2025
This job posting is from a verified source. 
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About Barnes & Noble

Barnes & Noble’s online bookstore for books, NOOK ebooks & magazines. Shop music, movies, toys & games, too. Receive free express shipping with your Barnes & Noble Membership.

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