Barnes & Noble

Desktop Technician

Barnes & Noble

Raleigh, NC, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At Barnes & Noble, we are looking for an experienced and motivated Desktop Technician to join our team. The Desktop Technician will provide technical support and troubleshooting for our computer systems, networks, and hardware devices. This position requires a highly organized individual, with excellent communication and problem-solving skills, who is able to work independently and as part of a team. In addition, the successful candidate must be comfortable working in a fast-paced, customer service-oriented environment. The ideal candidate should have a minimum of 2 years of experience in desktop support and troubleshooting, in addition to a strong knowledge of Windows and MS Office applications. A degree in IT or a related field is preferred, but not required. If you have a passion for technology and the drive to provide exceptional customer service, then this is the job for you. We look forward to hearing from you!

Where is this job?
This job is located at Raleigh, NC, USA
Job Qualifications
  • Excellent Customer Service Skills

  • Knowledge Of Windows/Mac Os

  • Troubleshooting Hardware/Software Issues

  • Networking Experience

  • Familiarity With Microsoft Office Suite

  • Experience With Printers/Copiers

  • Experience With Anti-Virus Software

  • Ability To Lift And Move Heavy Equipment

Required Skills
  • Testing

  • Networking

  • Troubleshooting

  • Software

  • Communication

  • customer service

  • Repairing

  • Documenting

  • Patience

  • Problem-Solving

  • hardware

  • Diagnosing

  • Supporting

  • Configuring

  • Upgrading

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Desktop Technician in Raleigh, NC, USA is between $27,864 and $47,156 per year. The exact salary will depend on the individual's experience and qualifications.

Additional Information
Barnes & Noble is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 15th, 2023
Apply BeforeAugust 19th, 2025
This job posting is from a verified source. 
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About Barnes & Noble

Barnes & Noble’s online bookstore for books, NOOK ebooks & magazines. Shop music, movies, toys & games, too. Receive free express shipping with your Barnes & Noble Membership.

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