Desktop Technician

Barnes & Noble is seeking a qualified Desktop Technician to join our dynamic IT team. The ideal candidate should have a strong technical background, excellent customer service skills, and the ability to work efficiently in a fast-paced environment. We are looking for a highly organized, detail-oriented professional who will work diligently to ensure our desktop environment is running smoothly.The Desktop Technician will be responsible for providing technical assistance to all Barnes & Noble personnel, including troubleshooting hardware and software related issues. The successful candidate should possess excellent problem-solving skills, a strong understanding of computer systems, and the ability to work independently as well as in a team environment. They should also have a strong passion for technology, a commitment to customer service, and the capacity to stay on top of the latest advances in desktop technology. Qualifications:• Bachelor's degree in Computer Science or related field• Minimum of 3 years of experience working with desktop systems in an enterprise environment• Knowledge of Windows 10, Windows 7 and Mac OS X• Ability to troubleshoot hardware and software related problems• Ability to communicate technical concepts to non-technical personnel• Excellent written and verbal communication skills• Ability to work independently as well as in a team environment• Strong customer service skills and commitment to customer satisfaction

According to JobzMall, the average salary range for a Desktop Technician in Phoenix, AZ, USA is $38,000 - $60,000. The range can vary based on experience, certifications, and other factors.

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