We are looking for a passionate and experienced Cafe Manager to join our Barnes & Noble team and help us elevate the customer experience in our Cafe. Our ideal candidate will have an eye for detail, a drive to exceed customer expectations, and an enthusiasm for food and beverage. As Cafe Manager, you will work with the Cafe team to provide excellent service, maintain high standards for food and beverage quality, and ensure a clean and inviting atmosphere in the Cafe.The ideal candidate will possess the following qualifications:• Proven leadership experience in the restaurant/food service industry• Exceptional customer service, communication, and interpersonal skills• Understanding of food safety regulations and ability to ensure compliance• Ability to develop and manage budgets and schedules• Willingness to go above and beyond to ensure customer satisfactionIf you have a passion for providing outstanding customer service and a drive to help our Cafe exceed expectations, then we want to hear from you!
Responsibilities:
- Manage all aspects of the cafe, including staff, food and beverage quality, customer service, and atmosphere.
- Develop and manage budgets and schedules.
- Monitor staff performance and provide direction and feedback.
- Train and develop staff to ensure customer service excellence.
- Ensure compliance with all food safety regulations.
- Maintain high standards for food and beverage quality.
- Monitor inventory and order supplies as needed.
- Resolve customer service issues in a timely and professional manner.
- Create and implement marketing strategies to promote cafe services.
- Develop and implement policies and procedures to ensure efficient operations.
Strong Customer Service Skills
Excellent Organizational And Communication Skills
Knowledge Of Food And Beverage Industry
Ability To Multi-Task And Manage Multiple Projects
Ability To Work Well Independently Or With A Team
Ability To Maintain Excellent Working Relationships With Vendors
Ability To Lead A Team And Manage Staff
Familiarity With Point-Of-Sale Systems And Restaurant Management Software
Budgeting
Security
Training
Communication
Inventory
Scheduling
customer service
Merchandising
Cash Handling
Hiring
Cleaning
Problem-Solving
Food prep
Analyzing
Coffee Making
Communication
Leadership
Negotiation
Problem Solving
Time management
Interpersonal Skills
Critical thinking
Organizational skills
Teamwork
Adaptability
According to JobzMall, the average salary range for a Cafe Manager in Austin, TX, USA is $35,919 to $66,906 per year. This range is based on salaries reported by employers, salary reports, and job descriptions.
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