Cafe Manager

Barnes & Noble is looking for an experienced Cafe Manager to join our team and make sure our customers enjoy a high-quality, memorable experience at our cafe. This role requires an individual with strong interpersonal and leadership skills, who is able to provide exceptional customer service and drive sales. The successful candidate should be passionate about customer service and have a keen eye for detail.This position requires a minimum of three years of restaurant management experience, a college degree in hospitality or related field, and a proven track record of success in a customer-focused environment. The ideal candidate should have experience in managing cafe operations, as well as a demonstrated ability to motivate teams and deliver results. The successful candidate should be able to multitask in a fast-paced environment, have excellent communication and organizational skills, and be able to handle customer complaints in a professional manner.If you are an enthusiastic individual with a passion for providing exceptional customer service, we would love to hear from you.

Responsibilities:

1. Ensure customers receive a high-quality, memorable experience in the cafe
2. Provide exceptional customer service and drive sales
3. Motivate teams and deliver results
4. Manage cafe operations
5. Multitask in a fast-paced environment
6. Have excellent communication and organizational skills
7. Handle customer complaints in a professional manner
8. Monitor and ensure compliance with relevant health and safety regulations
9. Train and develop cafe staff
10. Monitor customer feedback and take action to improve service and boost customer satisfaction

According to JobzMall, the average salary range for a Cafe Manager in Philadelphia, PA, USA is $26,500 to $41,500 per year. This salary range is based on the experience and qualifications of the individual, as well as the size and type of cafe.

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