Barnes & Noble

Cafe Manager

Barnes & Noble

Columbus, OH, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

We are seeking a Cafe Manager who is passionate about the food and beverage industry and has a desire to provide excellent customer service. As the Cafe Manager at Barnes & Noble, you will be responsible for overseeing the day-to-day operations of our cafe, leading a team of baristas and cashiers, and creating a welcoming environment for our customers. To be successful in this role, you must have excellent organizational, communication, and customer service skills, as well as prior experience in a food and beverage management role. If you have a passion for coffee, tea, and food, and a desire to create a positive, enjoyable environment for our customers, then this is the perfect role for you!

Responsibilities:

  1. Oversee the day-to-day operations of the Barnes & Noble cafe
  2. Lead, motivate, and manage a team of baristas and cashiers
  3. Create a welcoming and enjoyable environment for customers
  4. Improve customer service and processes
  5. Monitor inventory and ensure the cafe is stocked with necessary supplies
  6. Ensure all health and safety regulations are followed
  7. Develop and maintain relationships with suppliers
  8. Ensure all financial targets are met
  9. Monitor customer feedback and take actions to improve customer satisfaction
  10. Manage employee schedules and payroll
Where is this job?
This job is located at Columbus, OH, USA
Job Qualifications
  • Strong Customer Service Skills

  • Excellent Communication And Interpersonal Skills

  • Extensive Knowledge Of Food And Beverage Preparation

  • Ability To Manage Staff And Delegate Duties

  • Working Knowledge Of Pos Systems

  • Ability To Analyze Financial Data

  • Ability To Create And Maintain Budgets

  • Ability To Handle Customer Complaints And Feedback

Required Skills
  • Budgeting

  • Inventory Management

  • Communication

  • Scheduling

  • Problem Solving

  • Cash Management

  • customer service

  • Quality Control

  • Team Building

  • Merchandising

  • Food safety

  • Cost control

  • employee training

  • food preparation

  • Sales strategies

Soft Skills
  • Communication

  • Negotiation

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Cafe Manager in Columbus, OH, USA is between $30,000 and $45,000. This range can vary depending on experience and the size of the cafe. Generally, Cafe Managers in Columbus earn more than the national average of $29,500.

Additional Information
Barnes & Noble is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 25th, 2023
Apply BeforeMay 10th, 2026
This job posting is from a verified source. 
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About Barnes & Noble

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