Barclays

Specialist Customer Care Colleague

Barclays

London, UK
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

We are looking for an enthusiastic and dedicated Specialist Customer Care Colleague to join our Barclays team. As an integral part of our customer service team, you will be responsible for providing world-class customer care and advice to our valued customers.To be successful in this role, you must have a minimum of two years of customer service experience, a friendly and professional attitude, and a strong commitment to customer satisfaction. You must also have excellent communication skills and knowledge of the banking industry. Additionally, you should be a highly organized individual who is comfortable working independently and in a team environment.If you have the qualifications, skills, and enthusiasm to make a real difference in the lives of our customers, we want to hear from you. We’re looking for someone who wants to make an impact and develop a career in customer service.

Where is this job?
This job is located at London, UK
Job Qualifications
  • Excellent Communication Skills

  • Problem-Solving Abilities

  • Ability To Work Independently And In A Team Environment

  • Strong Customer Service Orientation

  • Knowledge Of Bank Products And Services

  • Knowledge Of Applicable Regulations And Laws

  • Ability To Use Banking Technology And Systems

  • Ability To Handle Customer Complaints And Queries In A Professional Manner

Required Skills
  • Troubleshooting

  • Communication

  • Negotiation

  • Listening

  • Technical

  • Empathy

  • Resilience

  • Understanding

  • Patience

  • Problem-Solving

  • Organizational

  • Interpersonal

  • Time-Management

  • Verbal

  • Service-Orientation

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • flexibility

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Specialist Customer Care Colleague in London, UK is £18,000 to £25,000 per year. The salary range will vary depending on the company, the individual's qualifications and experience, and the size of the company.

Additional Information
Barclays is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 20th, 2023
Apply BeforeApril 11th, 2026
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About Barclays

Barclays plc is a British multinational investment bank and financial services company, headquartered in London. Apart from investment banking, Barclays is organised into four core businesses: personal banking, corporate banking, wealth management, and investment management.

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