IT Application Support Engineer

Are you looking for a challenging and dynamic role in the world of technology and finance? Look no further, as Barclays is seeking an IT Application Support Engineer to join our team. As a global leader in the banking industry, we rely on innovative and reliable technology to keep our operations running smoothly. In this role, you will have the opportunity to support and enhance our critical applications and systems, ensuring our customers have a seamless banking experience. We are seeking a highly skilled and motivated individual with a passion for problem-solving and a strong background in IT support. If you thrive in a fast-paced environment and are eager to make a difference, we want to hear from you!

1. Provide technical support for critical applications and systems used in the banking industry.
2. Troubleshoot and resolve any issues or incidents related to application functionality and performance.
3. Collaborate with cross-functional teams to identify and implement solutions for complex technical problems.
4. Monitor system performance and proactively identify areas for improvement and optimization.
5. Conduct thorough testing and validation of system updates and enhancements.
6. Communicate effectively with end users and stakeholders to understand their needs and provide timely and accurate support.
7. Document support processes and procedures for future reference.
8. Stay up-to-date with industry trends and advancements in technology to continuously improve the support of our applications.
9. Maintain system availability and ensure minimal downtime through proactive maintenance and monitoring.
10. Participate in on-call rotations and provide support during off-hours if necessary.
11. Act as a liaison between IT and business teams to ensure smooth communication and collaboration.
12. Train and mentor junior team members to enhance their technical skills and knowledge.
13. Identify opportunities for automation and process improvement to increase efficiency and reduce manual effort.
14. Adhere to company policies and procedures, including security and compliance standards.
15. Continuously evaluate and improve processes to enhance the overall support experience for end users.

According to JobzMall, the average salary range for a IT Application Support Engineer in Whippany, Hanover, NJ 07981, USA is $70,000 - $100,000 per year. This range may vary depending on the specific company, experience level, and other factors such as location and industry. Additionally, some companies may offer additional benefits such as bonuses, stock options, and other incentives that can affect the overall salary package.

Barclays plc is a British multinational investment bank and financial services company, headquartered in London. Apart from investment banking, Barclays is organised into four core businesses: personal banking, corporate banking, wealth management, and investment management.