Barclays

Head of Mass Affluent Proposition

Barclays

London, UK
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to Barclays, a leading financial institution committed to providing exceptional services to our clients. We are currently seeking a highly motivated and experienced individual to join our team as the Head of Mass Affluent Proposition. In this role, you will be responsible for developing and implementing innovative strategies to cater to the needs of our mass affluent customers. We are looking for a dynamic leader with a strong understanding of the financial market and a passion for delivering top-notch solutions to our clients. Join us in shaping the future of banking and take your career to new heights with Barclays.

  1. Develop and implement innovative strategies to cater to the needs of the mass affluent customer segment.
  2. Lead and manage a team of professionals to achieve business objectives and deliver exceptional services to clients.
  3. Conduct market research and analysis to identify customer needs and trends in the financial market.
  4. Collaborate with various departments, such as product development and marketing, to ensure the success of the mass affluent proposition.
  5. Create and maintain relationships with key stakeholders, including clients, to understand their needs and gather feedback.
  6. Stay up-to-date with industry developments and competition to ensure the proposition remains competitive and relevant.
  7. Monitor and analyze performance metrics to identify areas for improvement and make data-driven decisions.
  8. Develop and manage the budget for the mass affluent proposition, ensuring efficient use of resources.
  9. Champion a customer-centric approach and continuously seek ways to enhance the customer experience.
  10. Act as a brand ambassador for Barclays and uphold the institution's values and standards.
  11. Mentor and develop team members, providing guidance and support to help them reach their full potential.
  12. Drive a culture of innovation and continuous improvement within the team and across the organization.
  13. Collaborate with cross-functional teams to develop and launch new products and services for the mass affluent segment.
  14. Represent Barclays at industry events and conferences, promoting the institution's offerings and thought leadership.
  15. Maintain a high level of professionalism and confidentiality while handling sensitive customer information.
Where is this job?
This job is located at London, UK
Job Qualifications
  • Strong Knowledge Of The Mass Affluent Market: The Ideal Candidate For This Role Should Have In-Depth Knowledge And Understanding Of The Mass Affluent Market, Including Their Needs, Preferences, And Behaviors. This Will Enable Them To Develop And Deliver Successful Propositions That Meet The Needs Of This Target Segment.

  • Extensive Experience In Product Development: As The Head Of Mass Affluent Proposition, The Candidate Should Have A Strong Track Record Of Developing And Launching Successful Products And Services In The Financial Industry. This Requires A Deep Understanding Of Market Trends, Competitor Offerings, And The Ability To Identify And Capitalize On New Opportunities.

  • Strategic Thinking And Planning Skills: The Candidate Should Possess Exceptional Strategic Thinking And Planning Skills To Identify And Prioritize Key Growth Opportunities Within The Mass Affluent Market. They Should Be Able To Develop A Long-Term Vision And Roadmap For The Mass Affluent Proposition, Taking Into Account Market Trends, Customer Needs, And Business Goals.

  • Leadership And Team Management Experience: This Role Requires Strong Leadership Skills To Effectively Manage A Team Of Product Managers And Analysts, As Well As Cross-Functional Teams Across The Organization. The Candidate Should Have Experience In Leading And Motivating Teams To Achieve Business Objectives And Drive Innovation.

  • Excellent Communication And Stakeholder Management Skills: The Head Of Mass Affluent Proposition Will Be Responsible For Engaging And Managing Relationships With Key Stakeholders, Including Senior Management, Sales Teams, And External Partners. Therefore, The Candidate Should Possess Excellent Communication And Stakeholder Management Skills To Effectively Communicate The Value Proposition And Gain Buy-In From Key Stakeholders.

Required Skills
  • Risk Management

  • Financial Analysis

  • Product Development

  • Strategic Planning

  • Market Research

  • Budget management

  • Relationship Management

  • Team Leadership

  • Sales Strategy

  • Customer Acquisition

  • Client Servicing

  • Cross

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Head of Mass Affluent Proposition in London, UK is between £80,000 - £120,000 per year. This can vary depending on the specific company, industry, and level of experience. Some companies may offer higher salaries, especially for those with extensive experience and a proven track record in this role. In addition, bonuses and other benefits may also be included in the overall compensation package for this position.

Additional Information
Barclays is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 1st, 2025
Apply BeforeJune 21st, 2025
This job posting is from a verified source. 

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About Barclays

Barclays plc is a British multinational investment bank and financial services company, headquartered in London. Apart from investment banking, Barclays is organised into four core businesses: personal banking, corporate banking, wealth management, and investment management.

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