Barclays

Group Crisis Communications Director

Barclays

London, UK
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to Barclays, we are a global financial institution with a strong commitment to serving our clients and communities. We are seeking a talented and experienced Group Crisis Communications Director to join our team and lead our efforts in managing and responding to potential crisis situations. As the Group Crisis Communications Director, you will play a critical role in safeguarding our reputation and maintaining trust with our stakeholders during times of uncertainty. This is a highly visible and impactful role where you will have the opportunity to work closely with senior leaders and influence decision-making. If you have a passion for crisis communications and a proven track record of successfully navigating complex and sensitive situations, we invite you to apply for this exciting opportunity.

  1. Develop and implement a comprehensive crisis communications strategy for the organization to effectively respond to potential crises and protect the company's reputation.
  2. Serve as the main point of contact for all crisis communications, both internally and externally, and act as the spokesperson for the company during times of crisis.
  3. Collaborate with cross-functional teams to proactively identify potential crisis scenarios and develop communication plans to address them.
  4. Monitor and analyze media and social media coverage to stay informed of potential crisis situations and provide timely and accurate updates to senior leadership.
  5. Develop messaging and talking points for senior leaders and other key stakeholders to ensure consistent and accurate communication during a crisis.
  6. Train and prepare key leaders and spokespersons for crisis situations, including conducting simulations and providing media training.
  7. Build and maintain relationships with media outlets and key stakeholders to facilitate effective communication during a crisis.
  8. Act as a liaison with government agencies and regulatory bodies to ensure compliance and manage communication during crisis situations.
  9. Provide timely and accurate updates to employees, customers, and other stakeholders during a crisis, while also managing their concerns and inquiries.
  10. Continuously review and improve crisis communication processes and procedures to ensure the organization is well-prepared for any potential crisis.
  11. Maintain a high level of confidentiality and sensitivity when handling crisis situations and information.
  12. Represent the company and its values in a professional and ethical manner at all times.
  13. Stay informed of industry trends and best practices in crisis communication to constantly improve the company's approach.
  14. Serve as a key advisor to senior leadership on crisis communication matters and provide recommendations for managing and mitigating potential issues.
Where is this job?
This job is located at London, UK
Job Qualifications
  • Extensive Experience In Crisis Management: The Ideal Candidate Should Have At Least 7-10 Years Of Experience In Crisis Management, Preferably In The Financial Services Industry. They Should Have A Proven Track Record Of Successfully Handling Crisis Situations And Mitigating Reputational Risks.

  • Strong Communication Skills: As A Group Crisis Communications Director, The Candidate Will Be Responsible For Communicating With Various Stakeholders, Including The Media, Employees, And Customers. Therefore, They Should Possess Excellent Written And Verbal Communication Skills And The Ability To Deliver Clear And Concise Messages During High-Pressure Situations.

  • Strategic Thinking And Decision-Making: Crisis Situations Require Quick Thinking And Strategic Decision-Making. The Candidate Should Have The Ability To Analyze Complex Information, Identify Potential Risks, And Develop Effective Crisis Communication Strategies To Protect The Company's Reputation.

  • Team Management And Leadership Experience: The Group Crisis Communications Director Will Lead A Team Of Communication Professionals During A Crisis. Therefore, They Should Have Experience In Managing And Motivating Teams, As Well As The Ability To Delegate Tasks And Ensure Efficient Execution Of Crisis Communication Plans.

  • Knowledge Of Financial Industry And Regulations: Barclays Is A Leading Financial Institution, And The Group Crisis Communications Director Should Have A Thorough Understanding Of The Industry And Its Regulations. This Includes Knowledge Of Banking Laws, Compliance, And Risk Management Practices, As Well As A Strong Understanding Of The Company's Products And Services.

Required Skills
  • Strategic Planning

  • Crisis Management

  • Media Relations

  • Team Leadership

  • Risk assessment

  • Stakeholder relations

  • Crisis Communication

  • Crisis Response

  • Crisis Preparedness

  • Crisis Messaging

  • Crisis Strategy

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Group Crisis Communications Director in London, UK is between £70,000 and £100,000 per year. This can vary depending on the specific company, industry, and level of experience of the director.

Additional Information
Barclays is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 1st, 2025
Apply BeforeMay 22nd, 2025
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About Barclays

Barclays plc is a British multinational investment bank and financial services company, headquartered in London. Apart from investment banking, Barclays is organised into four core businesses: personal banking, corporate banking, wealth management, and investment management.

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